Caliber - Oxford Valley

4.9 (2,867reviews)
98%
124 Lincoln Highway,  Fairless Hills,  PA  19030

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,867)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive and frequent communication, including text updates and personal calls throughout the repair process. Staff are widely described as friendly, professional, and knowledgeable, making a stressful experience feel seamless. Timeliness is a strong point, with numerous customers reporting early completions. A few customers noted delays, though most acknowledged these were communicated in advance or were due to parts availability. Some customers mentioned wanting more proactive communication during delays, and one noted interior cleanliness concerns after repair.
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"... car and when It was done they took the rental back. The craftsmanship was perfection the front of the vehicle looked brand new. What impressed me was they cleaned ..." Read more
"... collision repair. I have used Calliber 3 times and was always very satisfied with their repairs." Read more
"Repairs were thorough and well done. Very high quality."
"My car looks perfect! Like nothing ever happened to damage it in the first place!"
"Gorgeous repair & the paint matched perfectly"
"Was ready it 2 days, 3 days early!"
"... was kept informed every step of the way. The work originally estimated to take a week was finished in 3 days. Everyone there was friendly and professional." Read more
"... was honestly a wildly unprofessional experience. the finish date was changed 6 times, id regularly call the shop and no one would answer, ..." Read more
"My car was ready two days ahead of schedule, very much appreciated"
"Delays due to wrong parts"
"... customer service is amazing! Everyone is friendly, the communication is clear and frequent, and they're just a pleasure to deal with which is really nice because ..." Read more
"... experience. the finish date was changed 6 times, id regularly call the shop and no one would answer, when they would answer they would tell me things ..." Read more
"Communication was lacking when we tried reaching out. Had to send an email in order to receive a callback ..." Read more
"Great communication and customer service they kept me informed throughout the entire process and the car came back looking brand new."

Likely to Recommend

Repair Quality

The process from start to finish was very professional. The team was very courteous and friendly, I was well informed as the repairs were being made, and the car looks great. I would definitely return to Caliber if I need to, although, honestly, I hope I never see them again ;-) ๐Ÿ˜‰

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The team did a great job in handling my repair quickly and dealing with my insurance company

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Repair Quality

Customer Service

My Experience

The communication was great and jimmy was very straightforward and accommodating.

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Repair Quality

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My Experience

Repairs to my vehicle were done very quickly and it looks great, i was updated through the entire process and the staff were very nice and helpful

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Repair Quality

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My Experience

The car rides great.

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Repair Quality

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My Experience

My Experience

My car looks like it was never in an accident! I received it back in a timely manner as well.

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Repair Quality

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Repair Quality

Looks great

Customer Service

Very cordial and friendly. They are extremely transparent in their repair process

My Experience

Great communication throughout the process. The vehicle looks great!

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Repair Quality

Customer Service

My Experience

Excellent customer service. Colleen & Jimmy were very helpful. My car was finished earlier than expected & Iโ€™m very pleased with the results. I would recommend Caliber Collision.

Likely to Recommend

Repair Quality

The staff was wonderful- especially Jimmy and Colleen. My car was repaired in a timely manner as well. Iโ€™m very pleased. I would highly recommend your company for collision repair.

Customer Service

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Repair Quality

Customer Service

Everybody was fabulous, from the front desk receptionist, to the mechanics !!

Returned Clean

My Experience

Dariel and the desk person were both fantastic during all interactions.

Likely to Recommend

Process was smooth and clearly communicated. Car looked great when finished.

Repair Quality

Customer Service

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Repair Quality

Customer Service

Customer service was great! Everyone was very kind and efficient, and answered any questions I had along the way. They also made it very easy for me by coordinating with my rental service so I didn't have to.

Returned Clean

Likely to Recommend

Great service and the car looks great

Repair Quality

Warm friendly service from the moment I stepped in the office. They contacted Enterprise to come with my rental and the convenience of leaving the rental at Caliber was wonderful. I requested the car be done by 9/2 as I have a road trip planned. Jimmy my service tech was terrific. My car was done a day earlier than expected. Very pleased

Customer Service

My Experience

My Experience

Great communication, super informative, beautiful repair work and finished on time!

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Repair Quality

Customer Service

My Experience

Great service and communication throughout the whole process. Very kind staff

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Repair Quality

Customer Service

Returned Clean