Burns Collision Center
In operation 103 years.
COLLISION REPAIR
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Had 2 negative interactions with an employee that worked in the collision center of Burns that left me uncomfortable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0 -
Well done
Returned Clean
Likely to Recommend - 2.5/5.0 -
Only because they get the paint color closest possible, but I’ve seen you guys work on the same vehicle before and it was perfect. That’s why I wanted to come back this time. It wasn’t as a professional job as it was the previous time.
Repair Quality - 3.5/5.0 -
They could’ve been cleaner There was certain things that I left on my car particular light the plastic on the door handles that has been on there for six years someone removed them I didn’t want them removed And there’s a lot of different spots in my interior that I have to get off You guys know you’re gonna get paid by the insurance company I don’t think you should delay the process of starting because she waiting on the chat because you guys been working with insurance companies as long enough to know that they’re gonna pay and the end I had to come out of pocket for a rental because days ran out. It cost me hundreds of dollars and I think all of this was part of the delay of my car being repaired again the repair itself was nearly $11,000. You guys been working with insurance coming long enough to know that you’re gonna get paid so why not start the process as soon as I drop my car off that way it could’ve been completed at the time of the manner and I wouldn’t have a hardship of coming up with more money to pay the rent company where my policy ran out I’m still waiting to see if the color gonna blend in to match the whole paint and the front bumper on the left side is kinda off so I don’t know if it’s the plastic itself or what still get to be determined in the future.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job repairing my vehicle, kept me updated throughout the entire process. I will always use the dealer ship i bought my vehicle from for any repairs
Customer Service - 5.0/5.0 -
Erin and her coworkers knew the status of my vehicle most anytime I called. Great team there.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had minor damage from hitting some road debris. I dropped it off on a Tuesday afternoon and they called Friday morning telling me it was done. They did a good job matching the silver paint.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Erin at Burns was great to work with
My Experience - 5.0/5.0 -
Mo is the best….. she knows her job well….Greg
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mo was the best!!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. I'm very happy with the repairs. I would also like to say that it was a pleasure working with J Price. He was very courteous & professional.
Customer Service - 5.0/5.0 -
J. Price was outstanding.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Well known about the truck
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication via text updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied, great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
kept me informed and finished work early