Burns Collision Center

4.7 (2,006reviews)
95%
2515 Cherry Rd,  Rock Hill,  SC  29732

In operation 103 years.

COLLISION REPAIR

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,006)

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I picked up my car and battery was almost dead. the staff comes out to tell me how to clean my battery cables when I just had $8000+ work completed. Also i just had a headliner replaced in the last 3 months ans it has grease all over it. I contacted the Collision center and they said they would clean it but still not corrected,

Customer Service

the communication was 10\10 until the day my car was to be ready and I spent 8 hrs waiting for a phone call to pick up and they never called, I had to call and leave a message to have someone call me back at 530pm to tell me it was not ready.

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My Experience

Unbelievable that my truck has this much stuff still wrong with it too much to put on here I left the body shop manager a VM and reported this to State Farm not HAPPY with your body shop at all very dissatisfied

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4 trips really

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My Experience

I like the text message alerts even if they were a little wrong. Car runs very well appreciated the communication, professionalism

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I HAVE NEVER HAD THE "ABSOLUTE COMPLETE SATISFACTION" THAT I NEVER EXPERIENCED BEFORE FOR MY 2016 CT6; 2013 XTS; 2006 CHEVY SSR OR MY 1994 BUICK ROADMASTER ESTATE WAGON!!! I RECOMMEND "JERRY PERRY" AND HIS FINE CREW OF EXPERTS TO ANYONE I ENCOUNTER SEEK VEHICLE REPAIRS AND SERVICE, INCLUDING MY "FRIENDS" AND "FAMILY"!!! I HAVE BROUGHT ALL OF MY VEHICLES TO JEFF AND HIS TEAM SINCE 2013!!! THEIR WORK HAS BEEN NOTHING BUT "OUTSTANDING" IN EVERY WAY, SHAPE AND FORM!!! I AM "ALWAYS" A "COMPLETELY SATISFIED" CUSTOMER!!!

Customer Service

ALWAYS "COMPLETELY SATISFIED" SINCE 2013 FOR ALL OF MY VEHICLES!!!

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Everything was GREAT...thanks..

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Mo and the receptionist were great. The gentleman who handled my claim was not!

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