Bush Collision Center

4.9 (1,165reviews)
98%
966 S. Matlack St,  West Chester,  PA  19382

Bush Collision Center is a family owned auto repair business that has been serving the community since 2006. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,165)

My Experience

Visually, looks like nothing ever happened. One thing noticed is some sort of sound that was not there previously.

My Experience

Likely to Recommend

When the work is done it is completed to satisfaction.

Repair Quality

Totally satisfied with all the repairs that I have had done, but not satisfied with the service I received.

Customer Service

Likely to Recommend

See previous comments.

Repair Quality

Unfortunately, I didn’t wait until I got a call back from Jim to take my car to a car wash. I had forgotten the advice I had received from body shops in the psst about using a touchless car wash, so I believe the brushes on the 202 Car Wash in Chadds Ford may have taken the paint off along some parts of the edges of the hood that I had Bush Collision repaint. Because I live in Ocean View, DE now, I would not return the car to have these spots touched up, because I would have to pay for a rental car while the work was done. The rating I am giving is to get your attention for a suggestion that some written paint care instructions be given to customers when they pick up their cars.

Customer Service

See previous comments.

Returned Clean

My Experience

My Experience

Bush Collision did a great job repairing my car, I’m grateful for their professionalism and expertise.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Definitely would recommend

Repair Quality

Excellent work all the way around with Bush Collision. They were very professional, kept me updated on progress & actually finished it ahead of schedule. 5 stars👍👍👍

Customer Service

Excellent

Returned Clean

Likely to Recommend

Only Bush

Repair Quality

My Rav 4 had to go back to Boss as Bush was unable to diagnose engine noise. When I got to Boss I asked about my new battery which they claimed to have the day before and now did not. It was 4 months old and cost 160.00. Hope they enjoy driving with it. Didn't believe story they gave me. Also after spending day there they still don't know what is wrong. Said they would contact Bush. Driving home last night something was leaking and burning my eyes. I have no money to buy another vehicle. I am soooo stressed out.

Customer Service

Read previous page

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Let me leave place with car being unsafe by not putting a lug nut on back tire and had a part hanging from the ground that I needed to point out

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Just not worth it.

Repair Quality

I was completely uninformed on what was going on with my car. After two weeks with no contact I finally called and only got a phone run around. Took several more days and more calls to finally get a status. Was promised a call back when work would start and of course I got no call. In the end, you didn’t do all the work requested but I was done with you.

Customer Service

See first comment

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

No one at the front desk. Did not have my paperwork even though I had an appointment.

Returned Clean