Butler's Collision, Inc.

4.8 (1,126reviews)
95%
17878 E 13 Mile Rd,  Roseville,  MI  48066

Butler's Collision is a full service auto body repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,126)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The friendly, professional staff and seamless insurance coordination were frequently highlighted. Timeliness stood out as a major strength, with numerous customers receiving their vehicles ahead of schedule. Daily text and email updates were widely appreciated for keeping customers informed throughout the repair process. A bonus that delighted many customers was receiving their vehicles cleaned inside and out. A few customers noted areas for improvement, including occasional communication gaps about delays, isolated quality concerns such as overspray or misaligned parts, and inconsistent front-desk responsiveness - all mentioned directly in customer feedback.
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"... cannot say enough good words about the experience, quality of work and overall service from the Butlers team. Its rare that I can say that about getting an automobile ..." Read more
"Very disappointed with the service. My truck was brought in for damage on the front bumper passenger frame and ..." Read more
"Fantastic service and craftsmanship"
"... repairs were fine, however there was some kind of white overspray inside my car on the windshield, speakers, doors seats. I was very upset, had to to have my ..." Read more
"... process, and worked directly with the insurance company. The quality of the work was outstanding—my car looks just as good as it did before the accident. ..." Read more
"... collision shops with preauthorized approvals! And the work was completed 1 week early!! And the work was exquisite! I highly recommend Butlers Collison to ..." Read more
"... looks just as good as it did before the accident. The repairs were completed on time actually earlier than expected, and there were no surprise issues. Highly ..." Read more
"I was quoted a 3 week time line and the job was completed early. My car was returned to me in excellent condition. ..." Read more
"They never promised me a date. But it took a lot longer than what they estimated"
"The car was finished a few days before the estimated completion date"
"Always very courteous, honest and trustworthy. Love the text updates regarding the progress on the body repair. Would recommend Butlers to everyone in need ..." Read more
"I was getting regular text messages with a ready by date that was incorrect. When I called on that date they ..." Read more
"... and it was promptly addressed and taken care of. I appreciated the text updates keeping me informed on where my repair was at. Finding Butlers Collision ..." Read more
"... very helpful. They explained everything clearly, kept me updated throughout the repair process, and worked directly with the insurance company. The quality ..." Read more
"For the most part. Didnt let me know until I came in on pick up date and time that they didnt get parts in then moved the date ..." Read more

My Experience

My Experience

Quick, fast and repaired like new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and very professional!

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I would recommend to others!

Repair Quality

Great communication and very professional

Customer Service

Very friendly and professional

My Experience

Thank you so much. You did a great job!

Likely to Recommend

Repair Quality

Wonderful service

Customer Service

Friendly and helpful

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great job

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Paint still has yellow tint even after the completion was held off a day to repaint

Customer Service

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Repair Quality

You did a great job!

Customer Service

Returned Clean

My Experience

Butler's the best.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Thank you for standing behind your repairs and also liked how you keep us up-to-date with the repairs. We will keep recommending your shop for repair needs.

Likely to Recommend

Already filled this out twice

Repair Quality

Customer Service

My Experience

My Experience

Very satisfied with the repair. Looks like new,! Daniel was very polite & professional

Likely to Recommend

Repair Quality

Very professional & friendly service

Customer Service

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Repair Quality

Great work. Time lined up with expected as did service and cost

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service