Butler's Collision, Inc.

4.8 (1,111reviews)
95%
17878 E 13 Mile Rd,  Roseville,  MI  48066

Butler's Collision is a full service auto body repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,111)

Likely to Recommend

Repair Quality

Fast and good job

Customer Service

Returned Clean

My Experience

The finished product look absolutely fantastic. Thanks to everyone who worked on the car and also a special thanks to Josiah, for all his help.

Likely to Recommend

Repair Quality

Great job! Thank you!

Customer Service

Josiah was especially helpful.

Returned Clean

My Experience

Perfectly done and ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Amazing, friendly staff and they stay in communication through the whole process.

My Experience

I was quoted a 3 week time line and the job was completed early. My car was returned to me in excellent condition. It was clean, and the area where it had been damaged was repaired so well that you would never know it had been hit. It looks brand new.

My Experience

What an outstanding collision/repair company. Excellent customer service too. The repair work excellent rate them a 10+++

Likely to Recommend

Repair Quality

Outstanding customer service and excellent repair work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would tell everybody about this place you guys went above and beyond what I thought was possible

Repair Quality

Same

Customer Service

Very friendly people from the moment I got there to the moment I left. Everybody was very nice. Can’t say enough.

Likely to Recommend

Recommend highly.

Repair Quality

Been to this shop for body work repairs for multiple vehicles and each time the repair has been very satisfactory.

Customer Service

Staff is very friendly, helpful and accurate.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

10 but I want to say the woman at the front desk could really work on her active listening skills, and be a little more friendly. Maybe she was having a few off days but I felt like everytime I called with a question she was annoyed or just wasn’t listening to me at all and it was a bit frustrating especially when I’ve never had to deal with this type of situation with my car. My body work is impeccable and looks like nothing was ever wrong with my car to begin with, also they cleaned my car for me!!! I was excited to say the least to have a fixed car and a clean one at that. Also want to give a shout out to Dan who was extremely patient with me and all my questions. He even stayed late on Fourth of July weekend so I could grab things from my car. Thank you guys so much!!!!

Customer Service

Woman at front desk always seemed annoyed when I called and did not use active listening.

Returned Clean

Likely to Recommend

I was very pleased with the work that was done. I appreciated being kept informed as to the progress of my vehicle. Everyone was friendly and professional.

Repair Quality

Customer Service

Likely to Recommend

They do great work.

Repair Quality

Great work, very happy, plus they washed and vacuumed the jeep. Butler’s has been our family’s go to bump shop for over 25 years.

Customer Service

Fantastic!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Clips/ pins missing that attach the bumper and a guard under the hood

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I was getting regular text messages with a ready by date that was incorrect. When I called on that date they told me it wouldn't be ready for another 5 days, and they don't update the text message service b