C & H Body and Fender

4.9 (2,203reviews)

99%

(808) 841-3618

1643 Democrat Street, Honolulu, HI 96819

99%

See Photos

1643 Democrat Street
Honolulu, HI 96819

Get Directions Website Email

About C & H Body and Fender

See Photos

1643 Democrat Street
Honolulu, HI 96819

Get Directions Website Email

In operation 48 years, 20 years at this location.

C&H Body and Fender, Inc. was established in 1979. For over 40 years, we have been serving the island of Oahu. We are a family owned and operated business. Our mission is to provide the safest and best quality workmanship and outstanding customer service. We are truly grateful and blessed to be able to serve the people of Hawaii for 4 decades. We are a full service collision repair facility centrally located in Kalihi Kai. We have a new enclosed facility of 12,00 sq ft with an additional storage lot.

Services

Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement

Payment Types

American Express
MasterCard
Visa
Cash

Languages

Chinese

Hours

Sun	Closed
Mon	8:00 am - 4:30 pm
Tue	8:00 am - 4:30 pm
Wed	8:00 am - 4:30 pm
Thu	8:00 am - 4:30 pm
Fri	8:00 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (2,203)

Sort By:
Newest
Rating

2,195 Customers Rated

5 Stars

89.6% Complete

(1974)
4 Stars

7.1% Complete

(157)
3 Stars

1.5% Complete

(32)
2 Stars

0.8% Complete

(17)
1 Star

0.1% Complete

(3)
< 1 Star

0.5% Complete

(12)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, timely communication, and outstanding repair work. Many highlight the proactive updates via texts and phone calls that kept them informed throughout the repair process, reducing anxiety and building trust. Repairs were frequently completed ahead of schedule, which customers greatly appreciated. The quality of workmanship received high marks, with many noting their vehicles looked brand new upon return, often cleaned and detailed beyond expectations. A few customers noted minor issues such as paint matching concerns, incomplete wash jobs, or delayed timelines due to parts availability, as areas where improvement was suggested directly by customers. Overall, the shop is widely praised for its professionalism, friendliness, and dedication to customer satisfaction, with the vast majority of customers expressing strong willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent service which is very rare to experience in this age where companies dont want to communicate with their ..." Read more

"Unlike many auto body shops, C & H Body & Fender provided excellent customer service throughout. Being personable, taking the time out ..." Read more

"AWESOME customer service!! We received regular, informative, helpful updates the entire time!"

"Staff was courteous and professional. The gentleman that evaluated my repair was very thorough and explained ..." Read more

"The staff had excellent balance of friendliness and professionalism."

"Early - and before the weekend which allowed me to return the rental early."

"Vehicle was ready almost a week early. Thank you!"

"Excellent communication throughout the process. The body work was completed beautifully and way ahead of schedule."

"... call you to give you updates on the repairs. The estimate for completion was 3-4 weeks & they finished in 2 weeks. The entire drivers side panels had to be replaced ..." Read more

"... kept me informed of the progress of the job & even completed the job 2 days ahead of estimated completion date. Would return if ever I needed future work done on ..." Read more

"... companies dont want to communicate with their customers. They use the right amount of phone calls and texts to let me know how the repair is progressing." Read more

"Awesome communication and customer service. They made sure to keep me up to date on my repairs and did an amazing job. I wish they could have done ..." Read more

"I really appreciated the timeline updates and estimate update notifications via text and email."

"The text message feature for updates is great! Its an easy method to keep customers updated on the status of their vehicle repairs!"

"... time and although it wasnt on that specific date we were always informed of the status." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication