Elite Collision Center

4.8 (598reviews)
98%
1020 Ulupono Street,  Honolulu,  HI  96819
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Shop AssistantSparkles

In operation 6 years.

Our Staff of I-Car Certified and Factory Authorized Auto Body Technicians in Honolulu will ensure that your vehicle is repaired according to manufacturer specifications. We can repair both foreign and domestic vehicles, including larger vehicles such as Mercedes Benz Sprinters, Ford Transit vans, Ram Pro-Masters, and Nissan NV Cargo vans. Plus, we work closely with virtually every insurance company in the business. We offer free insurance quality estimates and would be glad to answer any questions you may have regarding collision repair. Our facility in Honolulu is fully equipped with state-of-the-art equipment and our technicians are among the best in the industry. Stop in our facility and we will make you feel like ohana!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (598)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and genuine care. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. Complimentary interior and exterior cleaning upon pickup was a recurring pleasant surprise. A few customers noted delays due to parts availability and inconsistent updates, and one mentioned a delivery date that changed several times, as shared directly in their feedback.
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"... impact bar and the hood of the car in about 2 weeks. The work is top quality and the price was very reasonable!" Read more
"Impeccable work and service. Upon return of my car, it was also washed and vacuumed which was a nice surprise. 1010 ..." Read more
"... the outstanding service they provide. They are all professional, friendly, efficient and do excellent work. I would recommend them to anyone." Read more
"The team was professional and personable. They were able to make the vehicle look like new."
"Great job and top quality repair and paint job Excellent customer service ."
"Not once did I not get an update about my car and whats being done what was found and what they can and will do ..." Read more
"Texts, emails, phone calls, as well as adhering to my own personal communication preferences were all executed well."
"Very professional and timely! Great communication through text mostly so you can get to it when you have time. The actual repair is seamless!!"
"While I received some texts, they were not consistently updating me. I had to call several times to request updates."
"Was hard to communicate with the company in the beginning. I guess once our Fleet company gave out my contact ..." Read more

My Experience

Awesome team. Very happy with time frame and kept us up to date with progression. Mahalo for the awesome service that you had provided.

Likely to Recommend

Repair Quality

Elite did an awesome job with our Toyota Cross. Not just with the work being done but also they was very polite and very professional. Thank you Elite!

Customer Service

Awesome job

Returned Clean

Likely to Recommend

Repair Quality

They were kind, courteous, and communicative! Very easy to work with!

Customer Service

Very kind and friendly!

Likely to Recommend

The ability to accommodate tow-in vehicles was invaluable.

Repair Quality

I am very appreciative of the follow through with the blind spot sensors being back in working order too!

Customer Service

Interactions were friendly and efficient.

My Experience

Prompt

My Experience

Staff was very professional and friendly.

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Repair Quality

Customer Service

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Repair Quality

Very satisfied

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

I worked with Kari mostly, but also Tom and got to meet them in person. They were great to work with. They were both very professional and helpful during a difficult period of communication between the administration and insurance. I would highly recommend this team and this place for anything you might need.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Excellent service and delivery.

Customer Service

Returned Clean

My Experience

Great customer service. Beautifully repaired and the car was ready sooner than expected!

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Repair Quality

Customer Service

Great communication

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Awesome experience and loved the high touch closeout with cleaning my car inside and out. Definitely the go to whenever needed !

Likely to Recommend

Repair Quality

High touch service my experience was extremely positive and seamless. Really appreciated the care with ensuring my sensors were still working, timelines of communications and notifications, and extra touch with cleaning the interior of my car as well.

Customer Service

Very thoughtful knowledgeable pleasant and concise

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Quality work and communication.

Customer Service

Very friendly and knowledgeable.

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Repair Quality

10/10 would recommend Elite Collision Center. Everyone was very professional and the work was completed very quickly. Our Subaru had some front end damage, they fixed the radiator support brackets, the bumper, the impact bar and the hood of the car in about 2 weeks. The work is top quality and the price was very reasonable!

Customer Service

Returned Clean

My Experience

I’m grateful to all the kind staff, and I really appreciate the quick and accurate repairs.

Likely to Recommend

Very professional.

Repair Quality

They were courteous, friendly, phenomenal work, like new, and informative. I highly recommend, highly recommend them.

Customer Service

It was a pleasure working with real professionals.

Returned Clean

Likely to Recommend

Repair Quality

When I picked up the car, the outside repairs were fine. Got into my car and drove down Sand Island Road, just as I reached the freeway; my dashboard lit up with the message,” Tire pressure low.” I thought that didn't make sense since the repair included an alignment?! Went to fill tires at Codtco the next day to check tires, registered only 20psi on 1, and the others were closer to 35psi. So we made all the tires equal and went shopping. returned to the car, and unfortunately, the dashboard will not go away, which is very disconcerting. So this Is my elite story Thank you so much

Customer Service

I very much enjoyed the young lady who took me back to my car.