Elite Collision Center

4.9 (607reviews)

100%

(808) 856-3777

1020 Ulupono Street, Honolulu, HI 96819

100%

See Photos

1020 Ulupono Street
Honolulu, HI 96819

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Schedule an appointment at Elite Collision Center

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Shop Assistant

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About Elite Collision Center

See Photos

1020 Ulupono Street
Honolulu, HI 96819

Get Directions Website Email

Schedule an appointment at Elite Collision Center

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 6 years.

Our Staff of I-Car Certified and Factory Authorized Auto Body Technicians in Honolulu will ensure that your vehicle is repaired according to manufacturer specifications. We can repair both foreign and domestic vehicles, including larger vehicles such as Mercedes Benz Sprinters, Ford Transit vans, Ram Pro-Masters, and Nissan NV Cargo vans. Plus, we work closely with virtually every insurance company in the business. We offer free insurance quality estimates and would be glad to answer any questions you may have regarding collision repair. Our facility in Honolulu is fully equipped with state-of-the-art equipment and our technicians are among the best in the industry. Stop in our facility and we will make you feel like ohana!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 4:00 pm
Tue	8:00 am - 4:00 pm
Wed	8:00 am - 4:00 pm
Thu	8:00 am - 4:00 pm
Fri	8:00 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

GM Basic

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (607)

Sort By:
Newest
Rating

498 Customers Rated

5 Stars

68.4% Complete

(415)
4 Stars

9.2% Complete

(56)
3 Stars

1.8% Complete

(11)
2 Stars

1.2% Complete

(7)
1 Star

0.7% Complete

(4)
< 1 Star

0.8% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professional workmanship, and outstanding communication throughout the repair process. Many highlight that vehicles were returned looking brand new, with several noting the added touch of complimentary interior and exterior cleaning. Repairs were frequently completed ahead of schedule, and staff were widely described as friendly, courteous, and highly professional. Customers appreciated being kept informed via texts and calls at every stage. A few customers noted occasional delays due to parts availability and inconsistent update frequency as areas for improvement, while one customer flagged a tire pressure issue upon pickup.

Select to learn more

Service Quality
Timeliness
Communication

"... impact bar and the hood of the car in about 2 weeks. The work is top quality and the price was very reasonable!" Read more

"Impeccable work and service. Upon return of my car, it was also washed and vacuumed ..." Read more

"... with all the work put into restoration of my vehicle ECC went above and beyond my expectations thank you ECC" Read more

"The team was professional and personable. They were able to make the vehicle look like new."

"Great job and top quality repair and paint job Excellent customer service ."

"Vehicle was completed and ready 2-3 weeks faster than originally promised."

"My car was ready before date given looking like I got it right off the lot"

"Ready one day earlier than scheduled."

"It was delayed due to additional parts that needed to be ordered"

"Great customer service. Beautifully repaired and the car was ready sooner than expected!"

"Not once did I not get an update about my car and whats being done what was found and what they ..." Read more

"... to finish, including the first inquiry via phone. Great communication, updated throughout process, staff responded promptly to any questions or concerns, and quality repairs ..." Read more

"... care with ensuring my sensors were still working, timelines of communications and notifications, and extra touch with cleaning the interior of my ..." Read more

"While I received some texts, they were not consistently updating me. I had to call several times to request updates."

"Service was amazing!!! Staff is also great and kept me informed and updated throughout the whole repair!!! Thank you so much Elite Collision Center!!!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... impact bar and the hood of the car in about 2 weeks. The work is top quality and the price was very reasonable!" Read more

"Impeccable work and service. Upon return of my car, it was also washed and vacuumed ..." Read more

"... with all the work put into restoration of my vehicle ECC went above and beyond my expectations thank you ECC" Read more

"The team was professional and personable. They were able to make the vehicle look like new."

"Great job and top quality repair and paint job Excellent customer service ."

"Vehicle was completed and ready 2-3 weeks faster than originally promised."

"My car was ready before date given looking like I got it right off the lot"

"Ready one day earlier than scheduled."

"It was delayed due to additional parts that needed to be ordered"

"Great customer service. Beautifully repaired and the car was ready sooner than expected!"

"Not once did I not get an update about my car and whats being done what was found and what they ..." Read more

"... to finish, including the first inquiry via phone. Great communication, updated throughout process, staff responded promptly to any questions or concerns, and quality repairs ..." Read more

"... care with ensuring my sensors were still working, timelines of communications and notifications, and extra touch with cleaning the interior of my ..." Read more

"While I received some texts, they were not consistently updating me. I had to call several times to request updates."

"Service was amazing!!! Staff is also great and kept me informed and updated throughout the whole repair!!! Thank you so much Elite Collision Center!!!"

David (Nissan owner) reviewed 9/23/26

Great service and communication. Thank you Tom and Kari.

Jennifer (Toyota owner) reviewed 9/21/26

I would make this my go to

You all were great and made the process easy and smooth.

Very friendly and approachable. I loved the text updates on the whole process.

Wesley (Chrysler owner) reviewed 9/20/26

Everything went well from start to finish thanks to Kari. Work was professionally done and car was returned to me clean. Mahalo!

Jayne (Honda owner) reviewed 9/18/26

Tom at Elite Collision kept me informed through the repair process and insurance update. My car’s painting and body work looks like a new car. Great Job!

Nhan (Toyota owner) reviewed 9/11/26

The best in town! I highly recommend anyone to check this place out.

Sarah (Subaru owner) reviewed 9/3/26

Kari is the best!

Both Kari and Leo are very helpful and professional!

Hayato (Nissan owner) reviewed 8/28/26

Francis (Toyota owner) reviewed 8/20/26

Great service from start to finish, including the first inquiry via phone. Great communication, updated throughout process, staff responded promptly to any questions or concerns, and quality repairs completed.

Victor (Audi owner) reviewed 8/17/26

Jenie (Toyota owner) reviewed 7/10/26

Awesome team. Very happy with time frame and kept us up to date with progression. Mahalo for the awesome service that you had provided.

Elite did an awesome job with our Toyota Cross. Not just with the work being done but also they was very polite and very professional. Thank you Elite!

Awesome job

David (Toyota owner) reviewed 7/9/26

They were kind, courteous, and communicative! Very easy to work with!

Very kind and friendly!

Kurt (Mazda owner) reviewed 7/2/26

The ability to accommodate tow-in vehicles was invaluable.

I am very appreciative of the follow through with the blind spot sensors being back in working order too!

Interactions were friendly and efficient.

Jeffrey (Tesla owner) reviewed 6/26/26

Prompt

Jay Paul (Chevrolet owner) reviewed 6/26/26

Staff was very professional and friendly.

Noah (Chevrolet owner) reviewed 6/26/26

Very satisfied

Gerin (Toyota owner) reviewed 6/25/26

Anonymous (Nissan owner) reviewed 6/25/26

I worked with Kari mostly, but also Tom and got to meet them in person. They were great to work with. They were both very professional and helpful during a difficult period of communication between the administration and insurance. I would highly recommend this team and this place for anything you might need.

Junar (Toyota owner) reviewed 6/15/26

Val (Toyota owner) reviewed 6/15/26

Excellent service and delivery.

Shane (Nissan owner) reviewed 6/13/26

Great customer service. Beautifully repaired and the car was ready sooner than expected!

Great communication

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Elite Collision Center

Schedule an appointment at Elite Collision Center

About Elite Collision Center

Schedule an appointment at Elite Collision Center

Reviews (607)

498 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0