C & H Body and Fender

4.9 (2,183reviews)
99%
1643 Democrat Street,  Honolulu,  HI  96819

In operation 48 years, 20 years at this location.

C&H Body and Fender, Inc. was established in 1979. For over 40 years, we have been serving the island of Oahu. We are a family owned and operated business. Our mission is to provide the safest and best quality workmanship and outstanding customer service. We are truly grateful and blessed to be able to serve the people of Hawaii for 4 decades. We are a full service collision repair facility centrally located in Kalihi Kai. We have a new enclosed facility of 12,00 sq ft with an additional storage lot.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
Languages
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,183)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, keeping them informed throughout the repair process via calls and texts. The quality of repairs frequently exceeded expectations, with vehicles often returned looking brand new. Timeliness was a strong highlight, with many repairs completed ahead of schedule. Customers also appreciated the clean condition of their vehicles upon return. A few customers noted minor issues such as delays due to parts availability or inconsistent text updates, as mentioned directly in their feedback.
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"They know what good customer service is and always exceeded my expectations. I have recommended them to others."
"Unlike many auto body shops, C & H Body & Fender provided excellent customer service throughout. Being personable, taking the time out to listen to ..." Read more
"... clearly explained from intake to completion, and the team helped coordinate transportation to and from the rental car agency, which made everything easy. The work on my car exceeded ..." Read more
"Staff was courteous and professional. The gentleman that evaluated my repair was very thorough and explained every step of the ..." Read more
"Early - and before the weekend which allowed me to return the rental early."
"Vehicle was ready almost a week early. Thank you!"
"... personally call you to give you updates on the repairs. The estimate for completion was 3-4 weeks & they finished in 2 weeks. The entire drivers side panels had to be replaced ..." Read more
"Excellent communication throughout the process. The body work was completed beautifully and way ahead of schedule."
"... good and they did a good job with the repairs, but I'm disappointed by the the timeline and how long it took." Read more
"... companies dont want to communicate with their customers. They use the right amount of phone calls and texts to let me know how the repair is progressing." Read more
"Top notch service from beginning to end. The use of technology to communicate and stay connected on the progress of the repair was great."
"The text message feature for updates is great! Its an easy method to keep customers updated on the status of their ..." Read more
"... time and although it wasnt on that specific date we were always informed of the status." Read more
"Awesome communication and customer service. They made sure to keep me up to date on my repairs and did an amazing job. I wish they ..." Read more

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Returned Clean

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Timeframe was fulfilled.

Customer Service

Because the work was done professionally.

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Highly recommend! C&H not only repaired one vehicle, they repaired two of my cars within two months due to other vehicle car damage. From the get go they kept me up to date of when the repairs will start and provided updates of the repair status until the car was ready to be picked up. Excellent and Professional Customer Service! Additionally when I picked up the vehicles it had a car detailed finish. Hope it never happens again but if my cars are damaged again C&H will be my first and only choice!

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Returned Clean

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Nice and satisfied

Customer Service

Good

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Very satisfied with the work and customer experience. Shop facilities were modern and clean. They are located in a busy industrial area but access was not a problem. I would highly recommend them to family and friends.

Repair Quality

Quality of the work was excellent. Paint was an upgraded metallic finish and the repair was flawless!

Customer Service

Office personnel were courteous and extremely helpful. They coordinated rental vehicle arrangements, sent text message updates on progress of the repairs and took care of the paperwork so all I had to do was inspect the car, sign and drive off. Well done!

Returned Clean

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The staff were very knowledgeable & friendly! The work done was also very professional!

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See previous comments on visible Bondo.

Repair Quality

At certain angles I can see a ridge in either the Bondo to Aluminum transition, or it’s a ridge in the Bondo itself, as if it wasn’t sanded/blended completely. Generally a good job but if asked today if I would recommend C&H…I don’t know.

Customer Service

Communications were excellent.

Returned Clean

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100% would recommend!

Repair Quality

Customer Service

Excellent service from start to finish! ! Thank you Taryn and Lanny!

Returned Clean

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Repair Quality

Staff is very nice, prompt and informative. They kept me apprised of the repair, communicated with the car rental to make sure they were aware at each step.

Customer Service

The repair was easy. Communication from the start was very good and informative, staff was friendly and courteous. Deadline for the repair was kept. Communication with Enterprise was done for me.

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I always recommend them to others

Repair Quality

They know what good customer service is and always exceeded my expectations. I have recommended them to others.

Customer Service

Excellent service which is very rare to experience in this age where companies don’t want to communicate with their customers. They use the right amount of phone calls and texts to let me know how the repair is progressing.

Returned Clean