Cahaba Collision - Long Lewis

4.7 (356reviews)
93%
600 25th Street S,  Birmingham,  AL  35233

In operation 7 years.

At Cahaba Collision Center, we specialize in collision repair and body shop work for all makes and models including Ford and Lincoln. Our staff are truck experts and enjoy doing fleet and commercial automobile work. The shop has been serving the area for years. Under new management, Bond McKenzie and general manager Erik McKenzie make it their goal to service customers with excellence in all auto body care. At our Hoover Cahaba Collision Center, our goal is to transform every vehicle to better than before. We understand that no one wants to deal with the aftermath of an accident. We are here to walk you through the process with excellent, accurate, and efficient service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (356)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent customer service, with staff being described as friendly, professional, and accommodating. The quality of repairs receives high marks, with many noting that vehicles look like new upon completion, including detailed cleaning and interior care. Communication is generally strong, with helpful staff providing updates throughout the repair process. Timeliness is mostly positive, though some customers experienced delays due to parts availability or insurance approvals. Several customers are repeat clients who highly recommend the shop, citing attention to detail and worry-free experiences.

Likely to Recommend

Repair Quality

I received updates as the process progressed

Customer Service

Customer service was very good

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Repair Quality

Customer Service

Returned Clean

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Hope I never have to use in future

Repair Quality

Slow not hellpful

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Had used them before and came back again

Repair Quality

Very friendly staff

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Unnecessary delay (8 days for rear bumper replacement and adjustments)

Customer Service

Returned Clean

Likely to Recommend

Excellent workmanship and amazing customer service.

Repair Quality

Cahaba collision did an amazing job with the repair. The quality of work was excellent and they provided a seamless intake process and worry free experience.

Customer Service

Customer service reps were friendly, professional, knowledgeable and accommodating. They communicated well and kept me informed throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

I can’t thank everyone enough for being so kind and helpful. Justin did a great job handling every detail and went above and beyond!

Likely to Recommend

We are unfortunately returning customers but we would recommend! Eric and Lynn are great!

Repair Quality

Great experience

Customer Service

Likely to Recommend

Repair Quality

Everything was perfect upon delivery. They even shined up my Jeep and cleaned the interior! Felt like I was driving a new vehicle!

Customer Service

Would definitely recommend

Returned Clean

Likely to Recommend

Repair Quality

Car looks great, Everyone was friendly and helpful. I would go back there again for sure. Hopefully I don't have to LOL

Customer Service

Perfect!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

We were very happy!

Customer Service

Thank you for the timely service and are truly satisfied

Likely to Recommend

Have used many times and I’ve never had a problem

Repair Quality

Great attention to detail

Customer Service

Handled everything they never bothered me with anything

Returned Clean

Likely to Recommend

Repair Quality

They had to buff out an area on the front passenger side door that had a light rub mark down the whole door. I noticed it when picking it up and they took care of it right away.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean