Caliber - Abilene - Post Oak Rd

4.8 (381reviews)
97%
3605 Post Oak Rd,  Abilene,  TX  79606

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (381)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting daily text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new or better than expected. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were repeatedly commended. A few customers noted areas for improvement, including occasional delays in completion dates, isolated quality touch-up needs upon pickup, and instances where communication could have been more proactive toward the end of the repair process.
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"Staff was well educated in every detail of auto repair. They were also kind, patient and helpful from beginning ..." Read more
"... repair but cleaned inside and out. I can honestly say my vehicle came back to me better than ever before. I will absolutely be recommending Caliber Collision ..." Read more
"Our car looks just like it did when it was new. Awesome job!"
"Had an amazing experience they fixed my car in no time couldnt be more happy with the work they did"
"Absolutely top notch. Im very pleased with the results and the entire process was as pain free as possible."
"... experience I've ever had with a collision company. Communication throughout the process and completed my job on time!!" Read more
"Everything went well. They were very good with communication on what was going on with my vehicle"
"Poor communication"
"The work itself was great. Communication of approx time of completion can definitely improve. I received a call around 3pm that it was ready. ..." Read more
"... communication had been proactive throughout the process, I had to call each day the final week to see if the timeline was holding steady. While I was told it was, there ..." Read more

Likely to Recommend

Repair Quality

Ivan was incredibly helpful and easy to communicate with during the processing of my claim. He kept me in the loop of what was going on with the vehicle and parts search. Thanks to all involved with the repairs. It was a great experience for the 2nd time.

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

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Returned Clean

My Experience

Job well done

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Repair Quality

Customer Service

Returned Clean

My Experience

Car looks great!

My Experience

Great group of folks running this location - you should promote Donny

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Hang ups along the way but Donnie went above and beyond to solve the situations!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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I would recommend this shop for repairs

Repair Quality

The shop has done a wonderful job on my repairs for my Mustang. It as done very fast and , my car looks amazing! 😊

Customer Service

Great customer service, I was texted about the progress on my car daily Thank you

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Got the job done quick and the repairs were seamless. I would highly recommend the Caliber collision on Post Oak.

Customer Service

Donnie was great! Got the job done quick and the repairs were seamless. I would highly recommend the Caliber collision on Post Oak.

Likely to Recommend

This time around doesn't take away from the previous experience we had. Last experience was definitely a 10 all around.

Repair Quality

Poor communication

Customer Service

Poor communication

Returned Clean

My Experience

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Repair Quality

Easy to work with, quick turn around time and responsive

Customer Service

Returned Clean

My Experience

When you think about it no one looks forward to going to the Mechanic. There’s a fear of dishonesty and lack of quality of work and poor communication . My experience was nothing like that. I was so impressed with Donny and the staff! Their attention to detail and ability to keep me informed through every step of the way reassured me that I was in good hands. My car looked brand new when I picked it up I can actually be the first person to say I look forward to going to the Mechanic.

Likely to Recommend

This the only place I’ll let work on my car

Repair Quality

Had an amazing experience they fixed my car in no time couldn’t be more happy with the work they did

Customer Service

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Repair Quality

it’s was great.

Customer Service

service was great.

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Repair Quality

Customer Service

Appreciated all of the communication and updates along the way!

Returned Clean