Accent Collision Center

4.9 (1,444reviews)
99%
1849 South Treadaway,  Abilene,  TX  79602
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Reviews (1,444)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and exceptional repair work that often leaves vehicles looking brand new or better than expected. Many highlight the thorough cleaning of vehicles as a delightful bonus. Communication stands out as a major strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor delays, attributing them to external factors like parts availability or weather. Overall, the vast majority of customers express high satisfaction and willingly recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"5 star experience with Accent Collision! Customer service was outstanding, they went above and beyond from start to finish! My vehicle was repaired way ..." Read more
"... our repairs, and we are impressed with their work. The repairs are literally invisible. The work was completed ahead of schedule and looks great. You cant ask for ..." Read more
"Accent Collision is top notch in repairing my car. Staff was very friendly & helpful. My car was detailed ..." Read more
"... the entire process feel manageable. They not only repaired and washed my car so it looked brand new, but they also finished 16 days earlier than expected, ..." Read more
"Very friendly people with quality service and Excellent workmanship. There technicians are well trained and experienced, I highly recommend ..." Read more
"... washed my car so it looked brand new, but they also finished 16 days earlier than expected, which was such a relief when I really needed it. Im incredibly grateful for ..." Read more
"... they went above and beyond from start to finish! My vehicle was repaired way ahead of schedule, the repairs look fantastic and having it cleaned was beyond my ..." Read more
"... their work. The repairs are literally invisible. The work was completed ahead of schedule and looks great. You cant ask for better work." Read more
"My vehicle was repaired quickly less than 1 week and I was notified about the progress of the repairs every day. The repairs ..." Read more
"... work, but I wish it hadn't taken so long. But really you finished ahead of schedule! Thanks!" Read more
"Staff did a great job of keeping me informed on the progress"
"Text messages and phone updates were received throughout the entire process."
"Yes! It was also easy to track the app website I received from them to check status of vehicle!"
"Great service and communication. I was updated every step of the way and my car looked good as new when I got it back. The staff even took the ..." Read more
"... from start to finish…everyone was helpful n nice. I really appreciated the great communication throughout the process." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff did a great job of keeping me informed on the progress

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The whole experience was Great from drop off to pick up! I Truly appreciated the updates on the progress of the repairs and Everyone was so very pleasant. I will Definitely recommend Accent to anyone looking for a Great body shop!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Would definitely go back if needed. They were friendly and honest and kept me informed at all times!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very professional, very punctual, and very easy to work with. The work itself was top notch.

My Experience

Great work, quality control and response to get this looking nice again!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff at Accent Collision is outstanding. They efficiently did our estimate and completed our repairs, and we are impressed with their work. The repairs are literally invisible. The work was completed ahead of schedule and looks great. You can’t ask for better work.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All personnel were friendly and helpful. Communication during the process was great.

My Experience

Was very pleased with the service we received from the first phone call to the moment we picked our vehicle up. The work done on our van was beautiful. We will definitely be using Accent Collision in the future.

My Experience

Someone hit the quarter panel of my rear bumper. Accent Collision had the parts in less than a week they had the parts and the repair was done. They even washed my truck ! Great job!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

5 star experience with Accent Collision! Customer service was outstanding, they went above and beyond from start to finish! My vehicle was repaired way ahead of schedule, the repairs look fantastic and having it cleaned was beyond my expectations! Every person I encountered at this shop was extremely friendly and helpful…getting a little Jesus with the repair was an added bonus!! Thank you for a job well done!

Likely to Recommend

Repair Quality

Very good work.

Customer Service

Very friendly and nice

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very friendly! Kept me updated in progress! Got my car back extremely clean and couldn’t even tell I was in a wreck! I will recommend them to everyone!

Likely to Recommend

Repair Quality

A great experience!

Customer Service

Kept me Informed?

Yes

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