Gerber Collision & Glass - Abilene/Commerce Dr.

4.9 (769reviews)
98%
210 Commerce Dr,  Abilene,  TX  79603
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In operation 85 years.

Gerber Collision & Glass - Abilene / Commerce Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (769)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting regular twice-weekly updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was frequently commended, with several repairs completed ahead of schedule. Staff friendliness, professionalism, and helpfulness were recurring themes across reviews. A few customers noted areas for improvement directly from their feedback, including occasional interior cleanliness concerns, minor paint issues, and in isolated cases, delays due to parts availability or scheduling communication. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... to finish—clear communication, timely updates, and top-quality workmanship. My car looks as good as new, and the entire process was handled with great care ..." Read more
"These guys took the time to get it right. I couldnt be more happy with the results."
"I'm very satisfied with not only the quality of the work but the quality of customer service as well. I was expecting 3-4 weeks for completion ..." Read more
"... locate anything unexpected. All looked well and the paint job looked like the original." Read more
"... well. I was expecting 3-4 weeks for completion time, they had my vehicle ready in less than 2. Also, the communication from tech to customer was ..." Read more
"Excellent work! From estimate to completion was only a week. Felt appreciated and valued as a customer."
"... at Gerber Collision was very sweet ,helpful, and got the repairs to my car done one day ahead of time." Read more
"Excellent work, kept me well informed and finished ahead of schedule"
"Ran a bit late because the paint on the replacement part did not meet their expectations and let me know they were redoing it."
"... customer service, very timely and responsive. They kept me updated through the entire process, I never had to reach out to get an update. Top notch service. Highly recommend. ..." Read more
"They were amazing they kept in contact with me the whole time, they're quick on fixing cars, VERY friendly to customers I highly recommend them."
"The weekly messages about the progress of the repairs were very helpful and informative. It left no question as to how my ..." Read more
"We were provided a progress report via text message twice a week keeping us apprised of progress, any unexpected findings, expected time ..." Read more
"Yall were very excellent on communication about my car and what was going on with it. Body work and paint ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Polite, helpful and kept me informed along the way. Clean car upon pick up time. Hope I won’t need them again but I will remember their kindness and quality work.

Likely to Recommend

Repair Quality

They kept me informed. They were kind and gave wise advice and the car looks great!

Customer Service

As I said before, they were kind and knowledgeable

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything went very smoothly from repairs, rental car, and keeping me updated on the status of my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job

Likely to Recommend

Repair Quality

Treated great

Customer Service

Great job

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast and great service!!! Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work all very nice

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent worked.

Customer Service

Friendly

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The 210 commerce location they are very helpful and kind. I will send anyone needing collision repair to them.

My Experience

Gerber Collision was great to work with and the staff was great!

Likely to Recommend

Repair Quality

Customer Service

Gerber Collision was fast and the people were great to work with!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had picked up my car good as new and spontaneously got into another small collusion denting in my front left corner and I was able to bring it back and the guy was nice enough to pop out the dent I was so shocked and happy for him doing that for me. So 10/10 service from this location they are the best of the best.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Just so happy with the work and the friendly stagf

Likely to Recommend

Repair Quality

Totally the best start to finish

Customer Service

Great job

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Yall did a great job

Customer Service

They really took care of me

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

When I picked up my car today, it looked like it was brand new. Mathew and Marsha are professional and truly care about the customer. I paid for this repair without any offset from the insurance company. Mathew estimated the repairs would cost $5,100. The next day he called and told me that they could possibly save me $1,000 in repairs because some of the damaged parts could be repaired rather than replaced. Today when I picked up the car, the final invoice was only $3,500. Who else does that? I'm a customer for life.

Likely to Recommend

Repair Quality

My car looks like new. Gerber has a customer for life. The estimate was $5100; however, the invoice was only $3500. Who else is that honest and sincere. Every person I encountered was professional and friendly.

Customer Service

Excellent customer service. Every encounter with a Gerber employee was professional and friendly. They function as a team of the highest caliber like a NHL hockey team.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good work. Done timely.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional

Likely to Recommend

Repair Quality

Thank you for your great service

Customer Service

Awesome job

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I will recommend to family and friends

Repair Quality

Great professional customer service. Friendly staff

Customer Service

I was completely satisfied they did an awesome job

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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