Gerber Collision & Glass - Abilene/Commerce Dr.

4.9 (745reviews)
97%
210 Commerce Dr,  Abilene,  TX  79603

In operation 85 years.

Gerber Collision & Glass - Abilene / Commerce Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (745)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting the twice-weekly updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new or better than expected upon return. Timeliness was another strong point, as many vehicles were completed ahead of schedule. Staff friendliness and professionalism were frequently celebrated. A few customers noted areas for improvement directly from their feedback, including occasional interior cleanliness concerns, minor paint issues, and some delays related to parts availability or scheduling coordination.
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"... concerns that things might not look quite right, but the craftsmanship was truly superb. Once again, a huge thank you to the team for such ..." Read more
"... Respectful staff, giving frequent progress reports, to quality work, with a conclusion of above and beyond repairs." Read more
"... to finish—clear communication, timely updates, and top-quality workmanship. My car looks as good as new, and the entire process was handled with great care ..." Read more
"... I didnt even recognize my car when I got it back. They detailed my car inside and out making it look as if I just bought a new car." Read more
"Excellent work! From estimate to completion was only a week. Felt appreciated and valued as a customer."
"It was done in 3 to 4 days, as promised"
"... at Gerber Collision was very sweet ,helpful, and got the repairs to my car done one day ahead of time." Read more
"Excellent work, kept me well informed and finished ahead of schedule"
"Great service overall. Very quick turnaround time."
"... took an extra day but I was told ahead of time and the shop paid for the extra day of my car rental" Read more
"Great customer service, very timely and responsive. They kept me updated through the entire process, I never had to reach out to get an update. Top notch service. Highly recommend. ..." Read more
"Súper friendly customer service and quick response. Excellent time management on repair"
"The communication they had w us was impeccable! They were kind & understanding of our schedule & ..." Read more
"The weekly messages about the progress of the repairs were very helpful and informative. It left no question as to how my ..." Read more
"We were provided a progress report via text message twice a week keeping us apprised of progress, any unexpected findings, expected time ..." Read more

Likely to Recommend

Repair Quality

Customer Service

My Experience

A great job was done during the repair of my vehicle. Almost couldn't tell there was any previous damage in the spot in question.

Likely to Recommend

Repair Quality

There was deliberate care involved in ensuring my vehicle received the correct parts for repair, despite the relative aftermarket state it exists in.

Customer Service

I was kept until to date on repairs and was apprised of all issues that surfaced, if any.

My Experience

Very fast!

Likely to Recommend

Repair Quality

Very fast and good service!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Took longer than expected but they did an excellent job!

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

They had my car out in a short stay!

Repair Quality

All but one issue is good, A message comes on when I put car in reverse. “Error or blockage “ in a sensor.

Customer Service

Everyone was friendly, They assure me they would take care of the problem.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Quality work and kept me informed about the progress. They understood our expectations and met them

Likely to Recommend

Repair Quality

Quality service and good communication

Customer Service

My Experience

I am Gerber's customer for life as I was Gibbs customer for life. You are professional and great communicators, especially Marcia. It's rare to find a business of such high calibre. The invoice matches the estimate -- no surprises. Can you beat that ???

Likely to Recommend

I have recommended Gerber (Gibb) many times over the past 30 years.

Repair Quality

When you were Gibbs Collision, you could be assured of high quality of workmanship, attention to detail and communication with the customer. Gerber has carried on with these noble traditions.

Customer Service

Great communicators !

My Experience

I love the hospitality and the quick service of gerber

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly customer service! Excellent job on the repairs!

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Repair Quality

Customer Service

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Repair Quality

Quality of work is alright 10 for timing didn’t take very long

Customer Service

Office lady was cool and chill The walk around guy also was cool and chill

My Experience

Truck was ready like it's supposed this is my second time I bring it up here...thank you Garber body shop.

Likely to Recommend

.....

Repair Quality

My truck was finished at the day it's was supposed.

Customer Service

My Experience

Company was easy to work it, your receptionist was very help. Glen did an amazing job fixing my truck.

Likely to Recommend

Repair Quality

Customer Service

Everyone was really helpful and Glen did an awesome job fixing my truck.

My Experience

Loved getting at least two updates a week on my car. Super friendly staff as well. Felt like a small town body shop. Excited to finally have my car back, they took real good care of it. Thank you again!

My Experience

Keep up the good job