Key City Collision Butternut

4.8 (521reviews)
95%
1273 Butternut St,  Abilene,  TX  79602

In operation 6 years, 4 years at this location.

The Right Choice In Collision Repair. A shop that goes above and beyond to make sure your vehicle is repaired correctly and back to pre-loss condition in a fare amount of time. We take the problems of dealing with the Insurance companies out of the customers hands and put them into ours with hassle free claims processing.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (521)

Customers say
Overall Customer Satisfaction
Customers consistently praise Key City Collision for exceptional service quality, with many highlighting the professional and friendly front desk staff who provide excellent communication throughout the repair process. Reviews frequently mention timely completion of repairs, often ahead of schedule, and high-quality workmanship that makes vehicles look brand new. Customers appreciate the regular updates via text and phone calls, the clean facility, and the thorough cleaning of vehicles upon completion. Many customers express strong loyalty, stating they would return for future repairs and actively recommend the shop to friends and family. The staff's professionalism, attention to detail, and ability to work well with insurance companies are consistently noted as standout qualities.
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"They did an amazing job with the bodywork on my vehicle ! Damage was completely unrecognizable! Customer ..." Read more
"We had a great experience with taking our Toyota Rav 4 here to get fixed. The team was quick to reach out ..." Read more
"Great Customer Sevice, Outstanding Work, and Just An Overall Great Experience!!!"
"Key City Collision is fantastic! They keep you updated while your vehicle is being repaired! Their staff ..." Read more
"Customer service is top notch. Efficient and kind."
"Had ready the same week"
"Fast service."
"Was ready 2 days ahead of schedule"
"The team worked fast and had us back in our car in just a little over a week!"
"4 days I was expecting no sooner than 5"

Likely to Recommend

Repair Quality

Jeanette and Kelsy were the ones that helped me when I called l. They were always very sweet and professional.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Awesome customer service

Customer Service

Returned Clean

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Well satisfied so would recommend to anyone.

Repair Quality

Great service

Customer Service

Very well customer service.

Returned Clean

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Repair Quality

Young lady very professional and knew what she was doing.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Key city is the only place I’ll recommend!!!!

Repair Quality

Truck looks brand new!!!!! Amazing job!!!!

Customer Service

Communication was great while they had my vehicle!!!

Returned Clean

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Likely to Recommend

Repair Quality

Dejaron un faro viejo

Customer Service

Me cambiaron el precio del presupuesto inicial

Returned Clean

My Experience

The staff was great on my initial call, the intake, the communication, and the rate. Just a great experience all around.

Likely to Recommend

Would (and have) recommended them

Repair Quality

Staff was friendly and professional...vehicle looks great...would recommend them to others

Customer Service

Returned Clean

My Experience

I’m very pleased with the service and customer care that was provided. I would recommend you to anyone needing help. Thank you for the great service you provide me.

Likely to Recommend

This is the second time I have used Key City Collision. They are the best.

Repair Quality

Key City is the best. The staff is very professional and friendly. They make you feel at ease.

Customer Service

Professional, friendly and excellent work.

Returned Clean

My Experience

So far car looks great and runs fine

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I work at Vance Goddard State Farm. I always recommend you to my customers. Great work great service very friendly folks

Customer Service

Returned Clean

My Experience

Good job!

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Repair Quality

Customer Service

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Repair Quality

Very friendly and accommodating!! Got car ready faster than promised!!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

I always use Key City. Always kind and quick.

Returned Clean