Caliber - Abilene - Post Oak Rd

4.8 (380reviews)
97%
3605 Post Oak Rd,  Abilene,  TX  79606

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (380)

My Experience

The car looks great. From what I can tell for now it's very good quality work.

Likely to Recommend

Repair Quality

It's only been a couple days not sure the longevity of the work yet but so far so good.

Customer Service

Ivan was great. Kept my fully informed throughout the whole repair process.

Returned Clean

My Experience

This was my first time ever needing to file a claim/get repairs done from car insurance — the folks at Caliber made the process stress-free and were very communicative throughout!

My Experience

Communication was amazing. Willing to work with me regarding my very expensive after market bumper! Very professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for all the updates and helping me understand the process along the way. Ivan went above and beyond with getting my vehicle fixed in a timely manner and It sure does look good as new!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

CULTURE OF CARE AT THIS LOCATION.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ivan and the rest of the staff were so amazing!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work, good communication, & very professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All of the staff at Caliber Collision were excellent and incredibly helpful! Donny took the time to walk me through the entire repair process and provided a clear estimated timeframe for my vehicle. Throughout the process, I received regular text updates, which I really appreciated. Everything went smoothly, and I got my vehicle back right on schedule. I’m very satisfied with my experience and will definitely recommend them to others and use their services again if needed!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did a great job. Kept me informed throughout the entire process.

Customer Service

Returned Clean

My Experience

They did a great job on my vehicle . Great communication and quick

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

But will let them know that they need to call often for updates.

Repair Quality

The work itself was great. Communication of approx time of completion can definitely improve. I received a call around 3pm that it was ready. I live 1 hr away and was at work. I didn’t have time to pick up. I called throughout the time my car was in their possession and no one could give me a time. I tried to be proactive with my availability. Upon pick up when I was finally able to pick up car, office seemed annoyed even though they were respectful. That is why I called and called for updates bc I knew it was going to take some time to coordinate transportation and take off from work. And I had a rental car. I’ll definitely refer caliber bc their work is fantastic, but flexibility and communication certainly is not their strength.

Customer Service

See previous comment option

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied with work and the timely matter in which it was completed.

Customer Service

Customer service was extordinary. When I called all my questions were answered clearly.

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Repair Quality

Customer Service

My Experience

Ivan kept me in the loop as to the status of my repair. They had one trim piece that was slow to arrive, but was able to deliver my Yukon and called me back in when the trim arrived.

My Experience

Customer service was excellent. Thank you for keeping me informed.

Likely to Recommend

Repair Quality

Customer Service

Appreciate being kept updated!

Returned Clean

My Experience

We are completely satisfied with our experience with Caliber Collision. Ivan was great and kept us updates and informed with the status of our car. He was top notch.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were very professional and fast turnaround repairing my vehicle. They did a amazing job and I would recommend them to anyone!

Likely to Recommend

I would definitely recommend anyone needing auto repairs to get them down with caliber collision! Very professional and efficient! They do quality work and in a timely manner.

Repair Quality

They really did a quality job and was very fast about getting the car in for inspection then straight to repair.

Customer Service

Everyone there from reception to the guy's who received my car and made sure what needed to be looked. When we picked it up the car looked amazing and they made sure to show me what was done and that I was satisfied! Thank y'all!