Caliber - Allentown - Airport Rd

4.9 (3,091reviews)
97%
1633 Airport Rd,  Allentown,  PA  18109

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,091)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Thank you for your help and service.

Customer Service

Returned Clean

My Experience

Sal was extremely helpful, accurate, respectful and informative throughout the process, we were able to work with him from estimate thru repair and pickup! The ladies in reception were awesome! I appreciate all the updates and Most importantly my wife was happy to receive a clean, professionally repaired vehicle!

Likely to Recommend

I definitely will, they made me feel like I was at home, everyone was super friendly and the work looks great.

Repair Quality

It looks great! Bodywork is an art that takes skill!

Customer Service

Sal was awesome! He kept us updated and was the same contact thru the whole process! The ladies up front were very personable and efficient and most of all My wife is excited to be in her vehicle again

Likely to Recommend

Great customer service as well as body work!

Repair Quality

It looks perfect!

Customer Service

Love the constant communication with Sal as my vehicle was being fixed!

My Experience

Sal was great and the whole team was excellent. Communication was frequent and kept me up to date on the status of my vehicle and they even finished early. I’ve been using Caliber Collision for years and they always do a great job. It’s always who I recommend to friends and family if they ever need repair work done.

Likely to Recommend

Repair Quality

I have been using Caliber Collision for all of my vehicle repairs in partnership with AAA anytime my vehicle has been involved in an accident and I have always been impressed with their level of service and quality of the repair work that was done. The drop off and pick up process was seamless and Sal at Caliber in Allentown off Airport Road was excellent in explaining the estimate and providing updates on the repair work being done throughout the process. Will definitely be visiting that location again should I ever need a vehicle repairs.

Customer Service

Please see previous comment

My Experience

The repairs were completed much more quickly than expected. The car looks good as new. My coordinator, Sal, kept me apprised of the progress and the staff is polite and professional.

My Experience

I was very happy with all the service from the front desk when I arrived they offered me coffee while I was sitting there waiting for the tech to come speak to me about my car. They also called Enterprise to let them know I was there. I was informed every time there was a new update with my car...that was the best part. And when I arrived to pick up and pay for my car there was issues with getting my payment to go through but Brittany at the front desk helped me figure it out. I was very pleased with how my car turned out. I will highly recommend calibur collision to anyone that asks about it

Likely to Recommend

I will highly be recommending caliber

Repair Quality

I was very pleased with how everything came out. The customer service was excellent from the beginning. The office ladies were very nice and I loved how I was kept informed every step of the way. I would highly recommend calibur to other people

Customer Service

The customer service was excellent from beginning to end

Returned Clean

My Experience

Caliber Collision made the entire process super easy. They kept me updated throughout the repair, and their communication was excellent. The team worked closely with Enterprise to make sure I had a rental car when I needed one, and the coordination between the two companies made everything go smoothly. Overall, I had a great experience and really appreciated how easy they made the process. The team was super nice!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The ladies at the desk and the two gentlemen that helped during drop-off and pickup answered all my questions and were very polite.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

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Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience, very informative

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sal was genuinely nice. He kept me updated with the progress of my car and was patient with answering my questions.

Likely to Recommend

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Customer Service

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Excelente servicio gracias

Customer Service

My buen servicio

My Experience

Likely to Recommend

Repair Quality

Caliber Collision's service and billing was excellent and transparent. We are very satisfied with them.

Customer Service

Likely to Recommend

Repair Quality

I am satisfied with the work done on my car, however when my car was dropped off to my husband, he was told I would get a call about something I saw with my mirror. I have not received a call or heard anything about a mirror. Overall I am satisfied

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service