Caliber - Ammon

4.7 (637reviews)
95%
1443 Midway Ave,  Ammon,  ID  83406

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (637)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional communication throughout the repair process, with regular text updates and proactive contact keeping them informed at every step. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before the accident. Timeliness is generally strong, with many repairs completed ahead of schedule or within promised timeframes. Customer service stands out as a major strength, with staff described as friendly, professional, and going above and beyond to accommodate customer needs. The seamless coordination with insurance companies and rental car services adds significant value. While some customers experienced delays due to parts availability or initial miscommunication, the overall sentiment reflects strong satisfaction with the repair quality, communication excellence, and professional service delivery.
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"I was incredibly impressed with the work Caliber did on my vehicle. Everything was completed with high ..." Read more
"The repair was outstanding. They matched the paint perfectly and the front bumper looks brand new."
"The trunk that they fixed is not flush with where it's supposed to be. The bumper looks amazing. I ..." Read more
"After they told me my car was complete. I went over the repairs and marked nearly 30-40 items/areas that were not properly repaired. They ..." Read more
"Worst paint job I've ever seen trash in paint orange peel everywhere bad color match buffed so hard clear ..." Read more
"Received communication everyday on the progress of all repairs as they were taking place."
"Exceptional. I am so appreciative of the level of communication."
"No texts or calls until I called them a few days in. I had also stated I wanted to be contacted by calling ..." Read more
"Caliber primarily relied on their automated text message system to provide status updates. While this ..." Read more
"Could have done better about letting me know what was actually happening to my car. Texted the wrong number ..." Read more

My Experience

The repair took a long time

My Experience

I was pleased with the quality of the repair.the communication and the updates were great. The customer service was tops.

My Experience

Quickly repaired, good communication throughout. High quality work!

My Experience

Wowza- Caliber was great.

My Experience

You guys were great! Thanks!😊

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brittani was great!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Everything went smoothly. Thank you.

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Repair Quality

Everything was done very well.

Customer Service

Very good service. I did not have the second car and did not rent, therefore a free ride was provided for me to home and the car was delivered to home after repairs. Highly appreciated!

Likely to Recommend

Repair Quality

Took long time for them to get pin stripping from Ford. Don’t know if they ordered as soon as they should have.

Customer Service

Returned Clean

My Experience

Not everything was fixed but other than that happy with the outcome!

Likely to Recommend

Great communication and very kind.

Repair Quality

My mirror wasn’t fixed and so now I have to go back and I live far away. Had great communication with me for updates and the fixes look great.

Customer Service

Super kind and very easy to work with.

My Experience

We were excited that it was completed ahead of time. We appreciated the continued communication as the repair progressed. Mike was very professional. We will use them for any future needs.

Likely to Recommend

Repair Quality

Cannot even tell it happened

Customer Service

Very upfront and clear in explaining the process and timely in the repair

My Experience

We are appreciative of Caliber Collision’s excellent customer service. From the day we walked in with our damaged vehicle until we picked up our perfectly repaired vehicle a few days later, there is not one negative comment to be made. Mike is so nice and has excellent communication with his customers. That is incredibly hard to find these days. Thank you, Mike and the rest of the Caliber Collision team!! Our car looks brand new!

Likely to Recommend

I highly recommend this service center.

Repair Quality

They made my car look brand new.

Customer Service

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Repair Quality

Outside and inside look good.

Customer Service

Car returned in great condition. Thanks

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Repair Quality

Great job! Truck looks great!

Customer Service

Excellent customer service!

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Repair Quality

Customer Service

My Experience

Very pleased and Mike was super nice

My Experience

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Repair Quality

Customer Service

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Repair Quality

They were very nice and responsive. It made me upset that they told me that they are going to be done one day and delivered the car two days after.

Customer Service

Excelent people

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excellent service

Repair Quality

they were friendly, kept me up-to-date on the process of my car repairs. It was completed in a timely manner. I would highly recommend..

Customer Service

excellent

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Repair Quality

They were a couple of days late other wise they did a very good job.

Customer Service

Info was a little slow but I called and they happy to update me