Caliber - Anderson
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy, start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for a great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a very nice job on our Acura.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Actually, somewhat disappointed with the customer service we received, although it has become apparent that much of the misunderstanding and our dissatisfaction is related to insurance company policies annd procedures. Parts provided to Caliber by owner were not installed as directed but rather purchased and charged to the claim. Also, repair work that was beyond the scope of the accident was requested to be done and to be paid for by owner outside of the claim was not performed. I would choose another body shop, one that more attentive to the customer rather than only to the insurance company next time.
Customer Service - 2.5/5.0 -
Actually, somewhat disappointed with the customer service we received, although it has become apparent that much of the misunderstanding and our dissatisfaction is related to insurance company policies annd procedures. Parts provided to Caliber by owner were not installed as directed but rather purchased and charged to the claim. Also, repair work that was beyond the scope of the accident was requested to be done and to be paid for by owner outside of the claim was not performed. I would choose another body shop, one that more attentive to the customer rather than only to the insurance company next time.
My Experience - 4.5/5.0 -
Everyone was extremely friendly. Daniel was assigned my case and did a great job keeping me informed daily concerning the progress with my car.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I’m satisfied with the work but the price just to get a hood replaced was ridiculously too high. If I probably had a win about it my own way I could have got it done much cheaper.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So simple, keep in contact each step, Super pleasant at pick-up! Would highly recommend
Customer Service - 5.0/5.0 -
Great personality from all
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved the fact that Mackenzie kept me informed every other day and explained things well. Very nice young lady bound to be a manager.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Everything looked great. Just minor details liked hood alignment, not wiring aftermarket accessories, and maybe didn't read directions during assembly. But satisfied overall and would definitely use again.
Customer Service - 5.0/5.0 -
Mackenzie was awesome!! A+++
My Experience - 5.0/5.0 -
Tristan is friendly and thorough
My Experience - 5.0/5.0 -
Handle my claim professionally, answering with easy any questions I had.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Daniel was a delight to work with. He was friendly and knowledgeable I highly recommend caliber for repairs.