Caliber - Anderson - East
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The fabrication work n paint was amazing and Sabrina was very informative on my updates. She was amazing.
My Experience - 5.0/5.0 -
Done great work and got it back sooner than expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They done a great job and was fast in doing it too
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very pleased with your services. I will definitely recommend you to my friends and colleagues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The overall repairs look good. I was concerned about the sensors in my bumper, however everything is working fine
Customer Service - 5.0/5.0 -
Amber was my contact person. She was professional and friendly. The customer service made the experience pleasant
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Without reservation
Repair Quality - 5.0/5.0 -
Car repaired so well you can’t tell anything was ever wrong…paint matched perfectly
Customer Service - 5.0/5.0 -
Excellent and professional but also personal
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They were going people
Repair Quality - 5.0/5.0 -
Staff was great service was awesome
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amber did a great job keeping us up to date on the repair status and was very pleasant to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
From the description of the delays, it appears that some improvements can be made. Incorrect parts were shipped and had to be reordered. One part was missing from inventory and was not ordered until a week later. There is not a good backup plan when the paint booth is not working. A sensor was not found to be working until after the parts were painted. Could the calibration have been done sooner to find this defect? I believe the process should be reviewed to see how these issues can be improved and minimize the delays.
Repair Quality - 3.5/5.0 -
I understand that there will be delays when making repairs. But there should be more communication to the customers to provide an update on the vehicle status. This is very important when the customer needs the vehicle back as soon as possible and has to make decisions based on when the car should be completed. I had to initiate the calls to check the status after waiting multiple days for an update. When I received the vehicle, it was in good shape, clean, and ran as it should.
Customer Service - 3.5/5.0 -
Same comments as before. Better customer service is needed.
My Experience - 5.0/5.0 -
The customer service was excellent. Everything went as explained and we are happy to have our car back with a beautiful bumper and paint job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Met Expectations.
Repair Quality - 4.5/5.0 -
Met Expectations
Customer Service - 4.5/5.0 -
Met Expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job!!!