Caliber - Anderson - East
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great experience. Thank you
Repair Quality - 5.0/5.0 -
I'm very happy with the work performed on my car and Amber was very sweet and courteous and kept me up to date. Thank you so much
Customer Service - 5.0/5.0 -
Outstanding service. Amber kept me informed of the process and was very helpful. Everyone there was polite and attentive to my questions.
Returned Clean
My Experience - 5.0/5.0 -
Amber was wonderful to work with. She explained everything well and kept me updated on the repairs. Everyone did a fabulous job. The gal at the desk was great to work with too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were wonderful!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Every since the lady hit my car it over heats when I go fast
My Experience - 5.0/5.0 -
Paint looks great, van looks new in areas which were repaired.
Likely to Recommend - 5.0/5.0 -
Second time this facility was used, with previous owner and now Caliber Collision. Results were very similar for left front and right front collisions with deer.
Repair Quality - 5.0/5.0 -
Toyota Highlander was repaired to my satisfaction. No issues or problems to date.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Easy process. Wonderful communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amber kept me updated on what was going on.
Customer Service - 5.0/5.0 -
Very professional
My Experience - 5.0/5.0 -
Customer service on point! Everyone was helpful and the phone was answered quickly each time I called. The guy who helped me when I picked up my Jeep was knowledgeable and kind. Overall great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
To begin, they said they would be done with the repair in 4-8 days. They had my vehicle for 18 days. My black vehicle has white spray all over the roof rack, side view mirror, quarter panel and door handle cup on the side of the vehicle the repair was done. In addition there are scratches and paint chips on my car that were never there before. The inside of my vehicle was also left a mess with white powdery dust all over the seats. It is beyond terrible and I had to call my insurance company to begin a claim on this repair job. I called Caliber and left a message. No one returned my call. I couldn’t have been worse. We are devastated.
Likely to Recommend - 0.5/5.0 -
This has been one of the worst experiences regarding vehicle maintenance that I have ever endured.
Repair Quality - 0.5/5.0 -
I received my car back after 18 days. I was told it would take 4-8 days on the repair. I received my car back with more damage on it than when I took it in. There are multiple scratches and white paint spray all over the car. There are also paint smears where I am assuming someone tried to wipe it off. The interior was left dirty with a white powder dust all over it. It’s beyond terrible. Devastating would be a good word to describe it.
Customer Service - 0.5/5.0 -
There is not any customer service. No one has called me back or tried to make it right. They said they would, but they have not. I had to call my insurance agent and send in pictures of the job quality and mistakes.
My Experience - 5.0/5.0 -
They kept me in contact with what was going on with the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
I'm noticing some sensor problems.
Customer Service - 3.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I was extremely impressed by the workmanship. I will highly recommend your company to anyone in need of repairs. I special shout out to Sabrina F and your receptionist for all their help and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sabrina F kept me informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair work was very good. Only problem I have is when I went to get car , it wouldn't start. Upon going back into office, was told yes battery was dead because of them having over 6 weeks, with no one starting car. They sent guy from shop to jump off. My feelings are if they knew this, and told customer to come pick up , why would you not put charge on battery. ???
My Experience - 0.0/5.0 -
A text from Caliber led me to believe my car was ready, so I had to get a friend to take me to get it. Turns out it wasn’t ready for pickup til several days later. This “canned” text was misleading and had me wasting my and my friend’s time and gas.