Caliber - Atlanta - Buckhead
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Everyone was incredibly nice and helpful during the process. Travis called me every couple of days to give me a status update. Everything was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
People there were especially nice. I had some issues with Geico, and they were kind and accommodating throughout that process.
Returned Clean
My Experience - 5.0/5.0 -
Travis was excellent from start to finish. He was attentive and provided excellent updates along the way.
Likely to Recommend - 5.0/5.0 -
I have never had a better repair experience. The bar is officially set.
Repair Quality - 5.0/5.0 -
Excellent! Travis was perfect in his customer service and attention to detail.
Customer Service - 5.0/5.0 -
Outstanding customer service. Travis took ownership of the vehicle as if it was his own. He noticed details that weren’t related to the repairs i.e. tire pressure.
Returned Clean
My Experience - 5.0/5.0 -
I love the professionalism that was provideds excellent
My Experience - 5.0/5.0 -
I thought the whole experience was first class. Ever step in the process made my life easier and didn’t have to worry about a thing. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A+ customer service and overall experience. Kerri was great! And so was Albert!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Missing the Chevy decal on the trunk. Everything else was beautiful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They responded quickly when I had questions
Customer Service - 4.5/5.0 -
They were consistently in meetings when I arrived, so it slowed me down a bit. For pickup, they had someone greet me at the front counter
Returned Clean
My Experience - 5.0/5.0 -
Very good experience exceptional staff you guys are awesome and greatly appreciated thanks so much great job on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awsome customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Service! Car look perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
My drop off service was very nice and my pick up service was very nice but it was the inbetween that was very disappointing. I was asked to enroll in text updates which I did. I received 1 text saying my car was almost ready and then not another one until after I picked up the vehicle. I also was given multiple phone calls letting me know service had begun and then another letting me know the car was almost ready. I was told after the "almost ready" call that I would receive another call letting me know it was ready. But I didn't. However I did receive a call the next day letting me know my rental would expire that night since I was notified the day prior of my car being ready (which I wasn't). So I had to call Enterprise to let them know that I had not been notified and should be given 1 more day. Then later that day I received a voicemail that I had been attempted to notify multiple times that my car was ready (which I had not been). I was literally on a plane when this voicemail came through (2 voicemails back to back) and then received a text that was clearly not meant for me saying that they reached out to the "customer" again with no response. I responded letting them know that I actually had not been officially notified until just then and that I could pick up on Friday when I was back in town. I've used this place 3 times now and never experienced such a disconnect in communication like this time. Also there doesn't seem to be any understanding of people's different schedules or business travel.