Caliber - Atlanta - Buckhead
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great job. Quick friendly service.
My Experience - 5.0/5.0 -
Joe was an amazing service advisor! He kept me updated, explained everything clearly, and made the process super easy. He was very friendly and great to work with. Really appreciate all his help!
My Experience - 5.0/5.0 -
All the staff were courteous, professional and efficient. Showed real interest in helping me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Taylor and Edgar helped me throughout the whole process, kept in great communication, and got the job done fast and smoothly. Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was great. Bernardo was always available, kept me informed and responded so quickly.. great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every person I interacted with was friendly and respectful of my time. I felt well informed and cared for. Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job, great service, great people, would highly recommend!
Likely to Recommend - 5.0/5.0 -
Ray did a great job! Special thanks for all he did
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Without.question,..
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0 -
Every employee I have come in contact with has been most professional!
Customer Service - 5.0/5.0 -
Superior quality work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The service was smooth and the location is convenient.
Repair Quality - 5.0/5.0 -
Caliber Collision did a great job fixing my vehicle and I have had no issues.
Customer Service - 5.0/5.0 -
They were polite and communicated everything clearly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bernardo was great 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
My actual insurance repair was completed satisfactorily, so this review isn’t about the quality of the collision work itself. It’s about the customer service and the complete lack of follow-up. Before I even brought my vehicle in, I asked if I could also get a quote to repair some pre-existing damage on my hood while the vehicle was already in the shop. I mentioned it during the initial phone call to schedule the repair. When I dropped the vehicle off, I asked again. When I picked the vehicle up, I asked a third time because no one had ever followed up with me about it. I was told someone would get back to me. Lastly, during my final close out, the employee who was assigned to my vehicle repeatedly asked me to leave a positive review about my experience, and assured me they would follow up with an estimate for the hood damage. That was about a month ago, and I still haven’t heard a single word. What I find frustrating is that this wasn’t a one-time oversight. I made this request repeatedly, and every time it seemed to be acknowledged, but nothing ever happened. As a collision repair shop, I expected more interest in providing an estimate for additional body work while my vehicle was already there. I even asked if they only handled insurance claims because it genuinely felt like there was no interest in earning additional business. Unfortunately, because of the lack of communication and follow-through, I’ll be taking my vehicle elsewhere for the hood repair.
Returned Clean
My Experience - 5.0/5.0 -
Joe was great and attentive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe is great to work with!
Customer Service - 5.0/5.0 -
Great