Caliber - Auburn Ny

4.9 (1,235reviews)

99%

(315) 253-6863

122 Clark St, Auburn, NY 13021

99%

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122 Clark St
Auburn, NY 13021

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About Caliber - Auburn Ny

See Photos

122 Clark St
Auburn, NY 13021

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (1,235)

Sort By:
Newest
Rating

921 Customers Rated

5 Stars

67.1% Complete

(829)
4 Stars

5.5% Complete

(68)
3 Stars

0.6% Complete

(7)
2 Stars

0.6% Complete

(8)
1 Star

0.1% Complete

(1)
< 1 Star

0.6% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, showroom-quality, and better than new. The team is widely commended for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating proactive text and call updates throughout the repair process, eliminating the need to follow up. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also appreciate the added touches such as vehicle cleaning and detailing upon return. A few customers noted occasional delays, primarily attributed to parts availability or insurance-related factors outside the shops control, though communication during these delays was praised. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... everything was done right. When I picked up my car, the paint matched perfectly, and the finish was flawless. They made what could have been a stressful situation ..." Read more

"... the best professional courteous great communication fantastic work I thought there was a situation with inside of one door but it rubbed right. Ill be sure to tell ..." Read more

"... insurance company and the rental car company, to doing wonderful work, making my car look new again, etc. I will definitely recommend your services to ..." Read more

"... enthusiasm from an auto repair facility. Great work fantastic paint match on my 3 stage red !!!" Read more

"Thank you for all of your hard work! My car looks better than before and cant even tell that there was any damage. Thank you for bringing it back ..." Read more

"Caliber Collision repaired my car beautifully and had it ready a week earlier than expected! I could not be happier!"

"Fantastic work and speed! Car ready a week earlier than expected. Thank you!"

"It was completed before schedule which was wonderful!!"

"... during a time that was most convenient for us, to completing the work within two weeks instead of three, being very accommodating regarding working with ..." Read more

"Only took two days !!!"

"... communicative, transparent. Text updates were very convenient, never felt the need to call for updates like i usually do with automotive repair places. Car was returned clean ..." Read more

"... figure out where the rental car company driver was. I received several updates about the status of my repairs. I can see why Caliber Collision has an almost 5 ..." Read more

"Very communicative during the entire process, despite the setbacks"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... everything was done right. When I picked up my car, the paint matched perfectly, and the finish was flawless. They made what could have been a stressful situation ..." Read more

"... the best professional courteous great communication fantastic work I thought there was a situation with inside of one door but it rubbed right. Ill be sure to tell ..." Read more

"... insurance company and the rental car company, to doing wonderful work, making my car look new again, etc. I will definitely recommend your services to ..." Read more

"... enthusiasm from an auto repair facility. Great work fantastic paint match on my 3 stage red !!!" Read more

"Thank you for all of your hard work! My car looks better than before and cant even tell that there was any damage. Thank you for bringing it back ..." Read more

"Caliber Collision repaired my car beautifully and had it ready a week earlier than expected! I could not be happier!"

"Fantastic work and speed! Car ready a week earlier than expected. Thank you!"

"It was completed before schedule which was wonderful!!"

"... during a time that was most convenient for us, to completing the work within two weeks instead of three, being very accommodating regarding working with ..." Read more

"Only took two days !!!"

"... communicative, transparent. Text updates were very convenient, never felt the need to call for updates like i usually do with automotive repair places. Car was returned clean ..." Read more

"... figure out where the rental car company driver was. I received several updates about the status of my repairs. I can see why Caliber Collision has an almost 5 ..." Read more

"Very communicative during the entire process, despite the setbacks"

Brad (Jeep owner) reviewed 10/22/26

Erich (Chevrolet owner) reviewed 10/20/26

Every week got update just like he said. And car was big job and still had it done 5 days earlier then was anticipated. Thank you Dominic

Ronald-C-And-Marg (Cadillac owner) reviewed 10/20/26

They were very kind and concerned about my needs as well as fixing my car

Charles (Chevrolet owner) reviewed 10/19/26

Maria (Lexus owner) reviewed 10/19/26

Always so polite and professional..

As always great work and courteous staff

Amy (Subaru owner) reviewed 10/19/26

Extremely friendly, helpful and professional staff. Got the job done in less time than expected.

15!!!

Laura (Subaru owner) reviewed 10/19/26

Kelly (Honda owner) reviewed 10/15/26

Very quick and efficient. Would 100% recommend them.

Adam (Buick owner) reviewed 10/15/26

Mary Ann (Chevrolet owner) reviewed 10/15/26

Melissa (Jeep owner) reviewed 10/15/26

I’m very happy with the service, the updates and the care shown when I pick up the car

Richard (Chevrolet owner) reviewed 10/13/26

Chris, Aaron, Dominick and Brian were all great! Very upfront and attentive. Excellent work and customer service. I will definitely recommend Caliber to anyone asking. Thanks, everyone!!! 👍 Rick B.

Robert (Kia owner) reviewed 10/12/26

Deborah (Toyota owner) reviewed 10/12/26

The repair looks great. The technicians were professional, explained all parts of the process and completed the work ahead of schedule.

Frank (Ford owner) reviewed 10/10/26

They all were super in getting my car repaired Thanks a million

Catherine (Chevrolet owner) reviewed 10/10/26

The front of the car looks like it did the day i picked it up from the dealership.

Lauren (Honda owner) reviewed 10/9/26

Robin (Jeep owner) reviewed 10/8/26

Shannon (Nissan owner) reviewed 10/8/26

Good communication, easy to schedule, friendly team

Looks wonderful, even cleaned up the car a bit for me!

Great communication, very polite and professional

Megan (GMC owner) reviewed 10/8/26

Excellent service. Would recommend and go back !

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view more shops in: Auburn | 13021

You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Caliber - Auburn Ny

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Auburn Ny

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,235)

921 Customers Rated

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?