Caliber - Auburn Ny

4.9 (1,191reviews)

98%

(315) 253-6863

122 Clark St, Auburn, NY 13021

98%

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122 Clark St
Auburn, NY 13021

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About Caliber - Auburn Ny

See Photos

122 Clark St
Auburn, NY 13021

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (1,191)

Sort By:
Newest
Rating

884 Customers Rated

5 Stars

66.8% Complete

(796)
4 Stars

5.4% Complete

(64)
3 Stars

0.6% Complete

(7)
2 Stars

0.7% Complete

(8)
1 Star

0.1% Complete

(1)
< 1 Star

0.7% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, showroom-ready, and exceeding expectations. Many highlight that their vehicles looked brand new upon return, often cleaner than when dropped off. Communication stands out as a major strength, with customers appreciating proactive text and call updates throughout the repair process, eliminating the need to follow up. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned delays due to parts availability or additional damage discovered, though they acknowledged these were understandable circumstances and appreciated being kept informed. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... experience. From start to finish, their team was professional, communicative, and incredibly attentive to detail to make sure everything was done right. When I picked ..." Read more

"The vehicle looked showroom quality, like we had just picked it up from the dealership brand new again"

"... professional, extremely knowledgeable and personable. The actual work done on my truck was nothing short of amazing. HIGHLY recommend Caliber Collision to anyone lookimg ..." Read more

"... picked it up, I was amazed at the work they did. My car is better than I anticipated and has no sign of any damage. Very pleased with the whole experience." Read more

"You guys are the best professional courteous great communication fantastic work I thought there was a situation with inside of one ..." Read more

"Caliber Collision repaired my car beautifully and had it ready a week earlier than expected! I could not be happier!"

"It was completed before schedule which was wonderful!!"

"It was done a week early. Thank you."

"They said 10 business days had it done in 5"

"Fantastic work and speed! Car ready a week earlier than expected. Thank you!"

"... communicative, transparent. Text updates were very convenient, never felt the need to call for updates like i usually do with automotive repair places. Car was returned clean ..." Read more

"Communicated any issues every step of the way"

"... during a time that was most convenient for us, to completing the work within two weeks instead of three, being very accommodating regarding working with ..." Read more

"... so nice and explained the whole process. They also update you weekly on the progress and what stage they are at with text messages. You dont have to worry about ..." Read more

"Very communicative during the entire process, despite the setbacks"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... experience. From start to finish, their team was professional, communicative, and incredibly attentive to detail to make sure everything was done right. When I picked ..." Read more

"The vehicle looked showroom quality, like we had just picked it up from the dealership brand new again"

"... professional, extremely knowledgeable and personable. The actual work done on my truck was nothing short of amazing. HIGHLY recommend Caliber Collision to anyone lookimg ..." Read more

"... picked it up, I was amazed at the work they did. My car is better than I anticipated and has no sign of any damage. Very pleased with the whole experience." Read more

"You guys are the best professional courteous great communication fantastic work I thought there was a situation with inside of one ..." Read more

"Caliber Collision repaired my car beautifully and had it ready a week earlier than expected! I could not be happier!"

"It was completed before schedule which was wonderful!!"

"It was done a week early. Thank you."

"They said 10 business days had it done in 5"

"Fantastic work and speed! Car ready a week earlier than expected. Thank you!"

"... communicative, transparent. Text updates were very convenient, never felt the need to call for updates like i usually do with automotive repair places. Car was returned clean ..." Read more

"Communicated any issues every step of the way"

"... during a time that was most convenient for us, to completing the work within two weeks instead of three, being very accommodating regarding working with ..." Read more

"... so nice and explained the whole process. They also update you weekly on the progress and what stage they are at with text messages. You dont have to worry about ..." Read more

"Very communicative during the entire process, despite the setbacks"

Don (Subaru owner) reviewed 9/7/26

Everyone was Curtis and explained to me.

David (Chevrolet owner) reviewed 9/3/26

Joseph (Jeep owner) reviewed 9/1/26

Jane (Jeep owner) reviewed 8/31/26

You all do an outstanding job. You kept me well informed and were very easy to work with.

Chelsey (Toyota owner) reviewed 8/31/26

Chase (Ford owner) reviewed 8/31/26

Amazing job with the workmanship upon completion.

Very communicative during the entire process, despite the setbacks

Gabrielle (Cadillac owner) reviewed 8/28/26

My service was quick and efficient. I appreciate the team’s hard work.

James (Chevrolet owner) reviewed 8/27/26

Very friendly and listened to my concerns regarding repair.

Joan (Honda owner) reviewed 8/27/26

I felt like the estimated time was a bit long for the repairs. They did however finish earlier.

Anonymous (Chevrolet owner) reviewed 8/24/26

Best body shop around quick turnaround time highly recommended

Robert (Honda owner) reviewed 8/24/26

I cannot express the professionalism the knowledge the courteous staff regarding the repair to my vehicle. This is my third time returning from past years. Kudos to everyone there and thank you for such a great job!! A ++++

Absolutely I would recommend your shop to my family and friends yes indeed and hopefully I see you guys for a while 😎

You guys are the best professional courteous great communication fantastic work I thought there was a situation with inside of one door but it rubbed right. I’ll be sure to tell about your great shop !!!!! Thanks again!!

Fantastic all around just great!!

Nicole (Toyota owner) reviewed 8/24/26

Danielle (Toyota owner) reviewed 8/24/26

Friendly staff, great communication.

Scott (Buick owner) reviewed 8/24/26

Sean-S (Honda owner) reviewed 8/21/26

Great team! Great service! Great work product!

Brittney (Nissan owner) reviewed 8/21/26

Staff was very nice. Great communication on the status of my repairs and were quick to get everything moving. Very happy with the repairs done.

Anonymous (Honda owner) reviewed 8/21/26

Best auto repair shop I’ve ever been to customer service flawless work communication was top notch !!!

Joy (RAM owner) reviewed 8/20/26

I would recommend you to friends. I was pleased it didn't take the 2 weeks I was quoted. Thank you so very much for a job well done.

Awesome job

Very

Wayne (Jeep owner) reviewed 8/20/26

Very efficient and took time to explain the repairs made. Will continue to use caliber if needed again and also to recommend your services to others.

Top rate service

Caliber is very thorough and work is complete quickly

Always somebody to make sure you're being taken care of and also courteous.

Mary (Nissan owner) reviewed 8/20/26

The process was seamless and easy.

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view more shops in: Auburn | 13021

Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Caliber - Auburn Ny

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Auburn Ny

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,191)

884 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -