Caliber - Auburn Ny

4.9 (1,146reviews)

98%

(315) 253-6863

122 Clark St, Auburn, NY 13021

98%

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122 Clark St
Auburn, NY 13021

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About Caliber - Auburn Ny

See Photos

122 Clark St
Auburn, NY 13021

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (1,146)

Sort By:
Newest
Rating

851 Customers Rated

5 Stars

67% Complete

(768)
4 Stars

5.3% Complete

(61)
3 Stars

0.4% Complete

(5)
2 Stars

0.7% Complete

(8)
1 Star

0.1% Complete

(1)
< 1 Star

0.7% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text updates, detailed explanations of repairs, and proactive contact throughout the process. The team demonstrates excellent timeliness, often completing repairs ahead of schedule while maintaining high-quality standards. Customers frequently mention how their vehicles look brand new or better than before, with flawless paint matching and attention to detail. The shop's ability to coordinate with insurance companies and handle all paperwork seamlessly adds significant value. Many customers express complete satisfaction and indicate they would return and recommend the service to family and friends, with several noting this as their preferred collision repair shop.

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Service Quality
Timeliness

"... picked it up, I was amazed at the work they did. My car is better than I anticipated and has no sign of any damage. Very pleased with the whole experience." Read more

"... with. The technicians did a great job on the repairs, my truck looks like new again. Thank you for a job well done." Read more

"... everything was done right. When I picked up my car, the paint matched perfectly, and the finish was flawless. They made what could have been a stressful situation ..." Read more

"Fantastic work and speed! Car ready a week earlier than expected. Thank you!"

"they got my car done a week early, had very friendly staff, and explained everything ..." Read more

"The repair was completed before expected. Everyone was friendly and professional. I was completely ..." Read more

Service Quality
Timeliness

Service Quality
Timeliness

"... picked it up, I was amazed at the work they did. My car is better than I anticipated and has no sign of any damage. Very pleased with the whole experience." Read more

"... with. The technicians did a great job on the repairs, my truck looks like new again. Thank you for a job well done." Read more

"... everything was done right. When I picked up my car, the paint matched perfectly, and the finish was flawless. They made what could have been a stressful situation ..." Read more

"Fantastic work and speed! Car ready a week earlier than expected. Thank you!"

"they got my car done a week early, had very friendly staff, and explained everything ..." Read more

"The repair was completed before expected. Everyone was friendly and professional. I was completely ..." Read more

Jennifer-L-Troyan (Chrysler owner) reviewed 7/23/26

Aaron and Brian were great to work with

Eileen (Hyundai owner) reviewed 7/23/26

The team there did a great good repairing my car. They are helpful. My car looks brand new.

They did a great job

Scott (Chevrolet owner) reviewed 7/22/26

Staff was great from start to finish kept me informed and only took two days to complete my repair. Chris and his staff had parts ready when I dropped off pre painted for quick turnaround. Highly recommend this place known them for years and will not go anywhere else . Thanks Aaron dom Brian Brandon and Chris you all were great ! Fair price for an out of pocket expense and paint matches great for being a red pearl hats off to the painters ! Thanks again for all that you did !

Highly recommend this place went above and beyond for me thank you

Outstanding!! updates were amazing great staff

Nicole (Mazda owner) reviewed 7/22/26

Great communication & very friendly!

Lexia (Nissan owner) reviewed 7/22/26

Diane (Chevrolet owner) reviewed 7/20/26

Absolutely

Very professional friendly and helpful. Work was done in a very timely manner. Communication was great. I would recommend Caliber Collision to anyone needed work done on their vehicle.

Professional, friendly and helpful

Colin (Mercedes-Benz owner) reviewed 7/18/26

Caliber did a great job. Lots of communication, great job, smooth experience.

Jennifer (Mazda owner) reviewed 7/14/26

Awesome people

Mary (Mazda owner) reviewed 7/14/26

Colette (Honda owner) reviewed 7/13/26

The team in this shop was great, they go above and beyond for communication and what's going on in the process.

Great work

Rande (Chevrolet owner) reviewed 7/13/26

Lillian (GMC owner) reviewed 7/13/26

William (Nissan owner) reviewed 7/10/26

Ellen (Toyota owner) reviewed 7/10/26

I was impressed with the skillful repairs, with the very helpful staff, the lovely waiting area, and the promises kept. You can trust this shop in all respects. Thank you!!

Great service! Promises were kept. I trust this business. Thanks!!

Steven J (Subaru owner) reviewed 7/10/26

your team did an excellent job especially Dominic Petrocci. the set up was seamless and repairs were done a quick fashion. they used OEM parts which i was concerned they wouldn’t. the staff was courteous respectful and you felt that they were repairing their car. thanks again

David (Subaru owner) reviewed 7/9/26

Terry (Subaru owner) reviewed 7/8/26

Work professionally done at a price that came in under Quote. The General Manager Chris and staff answered my questions and were courteous.

Jeffrey (Ford owner) reviewed 7/7/26

You guys did a fantastic job from start to finish. I thought you guys were very professional and yet, at the same time very welcoming considering the circumstances.

Todd (Chevrolet owner) reviewed 7/6/26

Alison (Jeep owner) reviewed 7/5/26

This is the second vehicle Caliber has worked on for us and I will never go anywhere else. Will definitely recommend them to friends and family

I love the texting with updates. It's super helpful with knowing the progress and expected completion date

Communicated any issues every step of the way

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view more shops in: Auburn | 13021

You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Caliber - Auburn Ny

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Auburn Ny

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,146)

851 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0