Caliber - Auburn Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a great job. Lots of communication, great job, smooth experience.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome people
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team in this shop was great, they go above and beyond for communication and what's going on in the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was impressed with the skillful repairs, with the very helpful staff, the lovely waiting area, and the promises kept. You can trust this shop in all respects. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Promises were kept. I trust this business. Thanks!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
your team did an excellent job especially Dominic Petrocci. the set up was seamless and repairs were done a quick fashion. they used OEM parts which i was concerned they wouldn’t. the staff was courteous respectful and you felt that they were repairing their car. thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work professionally done at a price that came in under Quote. The General Manager Chris and staff answered my questions and were courteous.
My Experience - 5.0/5.0 -
You guys did a fantastic job from start to finish. I thought you guys were very professional and yet, at the same time very welcoming considering the circumstances.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is the second vehicle Caliber has worked on for us and I will never go anywhere else. Will definitely recommend them to friends and family
Repair Quality - 5.0/5.0 -
I love the texting with updates. It's super helpful with knowing the progress and expected completion date
Customer Service - 5.0/5.0 -
Communicated any issues every step of the way
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great company and group of individuals working there.
Repair Quality - 5.0/5.0 -
These guys bent over backwards to work with my insurance company and ensure I was taken care of! From making sure I had transportation to fixing my truck right and not involving me in the drama between them and insurance company! Thanks for my truck back as good as new!
Customer Service - 5.0/5.0 -
I had a point person to contact and was kept in the loop the whole way.
My Experience - 5.0/5.0 -
I had a very good experience with the Caliber Collision team. They handled everything professionally, very straight forward and easy to deal with. The technicians did a great job on the repairs, my truck looks like new again. Thank you for a job well done.
My Experience - 5.0/5.0 -
Caliber Collision, did a great job on my vehicle. Looks like new again. They were very helpful and concerned , with you and your vehicle. They have a great team of employees, I would recommend them to anyone, out standing job. Thanks
My Experience - 5.0/5.0 -
Did a great job on the repairs and kept me updated throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely without hesitation. My experience with Caliber was wonderful.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The team at Caliber was extremely pleasant annd professional. They kept me informed of the progress of my vehicle’s maintenance throughout the entire process.