Caliber - Auburn Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Caliber Collision did a great job. Thank you for keeping me in the loop.
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0 -
All went well .
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The entire crew - front desk, techs, insurance rep - were all super friendly & knowledgeable. I always knew what was happening with my car. However, after I retrieved my car I have been inundated with texts and emails - starting with my vehicle is almost ready, but I already had it for 3 days - and then non stop inquiries to complete the satisfaction survey. Quite unnecessary.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I wouldn’t change a thing. I felt respected from the minute I walked in. Great communication. I would send anyone and everyone there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent, fast service.
My Experience - 5.0/5.0 -
Great communication throughout the process of repairing my Subaru and it looks like new again! Thanks!
My Experience - 5.0/5.0 -
Looks like they did a good job, all hail damage looks like it’s fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, the Caliber team provided exceptional service and high-quality results that far exceeded my expectations
My Experience - 5.0/5.0 -
Everyone that I met there seem to be very friendly, knowledgeable, and accommodating. I find that very refreshing in this type of business. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied regarding the work done on my vehicle. The staff are friendly, professional, and understanding. Great place!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly and honest. Couldn’t get car in right away but ordered parts so when they had an opening, everything was ready. Car was repaired and like new one week from drop off. Would highly recommend this shop. That are fantastic.
My Experience - 5.0/5.0 -
I am very satisfied with the repairs my car looks brand new again. They were very good with keeping a clear line of communication with updates, repairs, rental info, etc.. The workers were also very pleasant to deal with. I 10/10 recommend them to everyone. Thank you for all your hard work and dedication to bringing my car back to life. It looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chris G. at Caliber Collision did an outstanding job repairing my 2022 Ford Edge. From start to finish, he went above and beyond to make sure I was completely satisfied with the entire process. His communication was exceptional—he kept me informed every step of the way, explained what was being done, and made sure I never felt left in the dark. Chris was attentive, patient, and genuinely cared about the quality of the repair and my overall experience. He took the time to answer all of my questions and made sure everything was done right before returning my vehicle. The repair itself was flawless, and my car looks as good as new. If you’re looking for someone who is professional, reliable, and truly cares about customer satisfaction, I highly recommend Caliber Collision. Thank you for making what could have been a stressful experience smooth and reassuring!
My Experience - 5.0/5.0 -
Good friendly service and quick repair
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Janet and Chris were really wonderful. So was everyone else I just didn’t get their names.