Caliber - Auburn Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Every person I dealt with was easy to talk to and seemed like they really wanted to help. It was a very positive experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was wonderful to work with!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The quality of repair looks fine.
Customer Service - 4.5/5.0 -
Caliber Collision finished 1 days ahead of promised time, once they started repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was repaired in a timely manner. I was informed of the status during the period.
Customer Service - 5.0/5.0 -
Very
Returned Clean
My Experience - 5.0/5.0 -
They were all super friendly and helpful. Kept me updated through the whole process, and helped me out so much! Greatly appreciate Caliber Collusion.
Likely to Recommend - 5.0/5.0 -
I will tell people they did a wonderful job.
Repair Quality - 5.0/5.0 -
They all did a wonderful job! They were polite and courteous and did a great job fixing up my car! I spoke to a lot of people there. I think one of them was Matt. They all did a great job!!!
Customer Service - 5.0/5.0 -
Awesome job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very attentive. Quality work. Excellent customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
The quality and staff were great. Just don’t feel like the repairs that needed to be done justified the time it took to repair
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was great.
My Experience - 5.0/5.0 -
They did such a great job! My car looks like nothing happened. They all were also so nice and explained the whole process. They also update you weekly on the progress and what stage they are at with text messages. You dont have to worry about wondering what stage they are at! 100 will recommend you guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone is so nice and attentive even when they are so swamped. They all work well under pressure. That's what I observed
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great service thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly, convenient, timely, quality service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I love my local caliber collision shop!! They book my repairs when they’re prepared for it so I can keep my vehicle and pick it up in a predictable and timely fashion my local shop is friendly and profession and they do great work. This time a thing happened after repair completion, I called, they recognized the issue & we booked a followup… my automotive policy covers repairs, so my coat is within my budget, but their work is always excellent! Staff is friendly and professional. .
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Drivers side door doesn’t shut the same
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and helpful
My Experience - 5.0/5.0 -
The office staff was very friendly and made everything super easy on my end. The work on my truck was perfect. Thank you to all of the professional Caliber staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very friendly and fast.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone working there was great!!!! Very helpful and friendly. Getting text message updates was surprising and very helpful. Would recommend this place in a minute.