Caliber - Auburn Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Other than no one telling me for 5 days that my car had even arrived, everything was excellent. Much better communication after I came in to ask if my car was there or not. I was updated often by Chris, and the tech, Matt, was very happy to explain all the work that was required
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. They kept me informed every day on how the repairs were going. They did a great job!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Car looked like new when we picked it up. Very happy with the work done on my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Amazing
Repair Quality - 5.0/5.0 -
Beyond wonderful
Customer Service - 5.0/5.0 -
Amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car repairs perfect. Staff wonderful and handled insurance and paperwork. Car done when they said it would be. Lovely to deal with.
My Experience - 5.0/5.0 -
Everyone was very friendly and helpful and they knew how to handle everything with the insurance.
My Experience - 5.0/5.0 -
Thought the team was very nice during the whole process. I was given updates about how things were going, and felt very informed throughout the whole repair. I am very happy with the results.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Once again Mark and Chris were great and very professional in dealing with my car again. I was constantly kept up to date with all repairs and timeline of completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job again by the crew!!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very informative an curteous an stayed in contact with us when stuff was going on with are vehicle. Id suggest them to other people.
My Experience - 5.0/5.0 -
Thank you everyone at Caliber for coming through. The Mercedes looks great! You folks rock! 🤘 If folks are not doing business with Caliber, they should! Satisfaction fully guaranteed in my book!
My Experience - 5.0/5.0 -
Every person I worked with there was incredibly friendly and the work was top notch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service. Very friendly!