Caliber - Auburn Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
These guys did an amazing job so very happy, the people there are so friendly n go above n beyond to help thank you again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job very happy
Customer Service - 5.0/5.0 -
They helped me with everything & answered all my questions
My Experience - 5.0/5.0 -
I liked that I was kept informed of each step of the repair process. Each repair was fully explained to me. When I received the car back it was in perfect condition
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
The team was amazing from day one. They worked with me to have my vehicle for the shortest time possible. Their communication was always very warm and professional. They even agreed at the last minute to change out the bulbs on my running lights. Great work, great price, great team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The caliber team worked really well on my car. They were great with communication throughout the whole time. The communicated with me well and I’m really happy with the progress of my vehicle if you need a place to get work done on your car go to caliber collision in Auburn.
My Experience - 5.0/5.0 -
Stayed in contact, helped with any questions, and very professional.
My Experience - 5.0/5.0 -
Repairs were handled in a timely manner and communication was great. Looks brand new again. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took weeks for the repair but they did keep us informed of the progress
Customer Service - 5.0/5.0 -
Pleasant personnel. Answered in detail all the question's my husband had. Coffee and other beverages in the office were so nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First and foremost everyone at Caliber were very nice. Caliber kept me up to date on the repairs and about how long I would need my rental. They even washed it after the repairs were done. I would definitely come back to Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would go here every time. They are friendly and considerate of my time. My suv looks like itself again and I love that they wash it it to. A 10 for sure
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
People were great, truck looks good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The crew was professional and personable. Exactly how I’d expect this business to run!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
A little rattle while idol
Customer Service - 5.0/5.0 -
Great staff
My Experience - 5.0/5.0 -
My car looks brand new plus it was spotless inside and outside. The service was great and the people were the nicest people you could ever want to deal with. I’m extremely happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful customer service. Very professional work. Thanks for the great service.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks good
Customer Service - 5.0/5.0 -
Communicated very well, kept me updated with the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The experience was exceptional, characterized by a warm reception and outstanding service. The team performed admirably on the truck, and the customer interaction was truly remarkable.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service!