Caliber - Auburn Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful customer service. Very professional work. Thanks for the great service.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks good
Customer Service - 5.0/5.0 -
Communicated very well, kept me updated with the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The experience was exceptional, characterized by a warm reception and outstanding service. The team performed admirably on the truck, and the customer interaction was truly remarkable.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every employee helpful & answered all questions. That includes the person at the desk answering all calls & the service technicians
My Experience - 5.0/5.0 -
The repair was completed before expected. Everyone was friendly and professional. I was completely satisfied with the entire experience. Thank you Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very friendly
Repair Quality - 5.0/5.0 -
Awesome work done
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs done to manufacture specifications, in a timely manner. While the vehicle was in repairs I received frequent updates. No need to call for updates.
Likely to Recommend - 5.0/5.0 -
Good service
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I was kept informed at every step, with regular updates via text.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing people ! Was leaving on a trip to Virginia, and they made sure my vehicle was ready the day before we left. !!!!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job and great customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Guys did a great job. Highly recommend.
My Experience - 5.0/5.0 -
The Caliber collision team was excellent. The car looked beautiful after the repairs were done. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
If it weren’t for the scratch and the time that the car was completed I would absolutely recommend because communication and customer service is extremely important which you were excellent in those area's.
Repair Quality - 4.0/5.0 -
Other than the almost two months waiting, the scratch on the front of the car and foul smelling emissions when I parked the car this first night getting it back and the next time I went out it looks good. Rides well. It’s appears to be in good working condition. You kept me updated and your customer service was impeccable but it has only been 6 days and I’ve only driven the car for about two days and only short distance
Customer Service - 4.5/5.0 -
Excellent you helped me to navigate the situation and kept me updated to date.