Caliber - Auburn South
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
My Experience - 5.0/5.0 -
This is the second time we have used Caliber Collision and we have been very pleased with the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work,Nice people and very efficient.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
First time using Caliber Collision! Customer service was very good. Special thanks to the front desk for always helping me with my questions. Lastly thanks to John and the team for doing such an amazing job on my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Its staff are just very helpful and accommodating. They did a great job for my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Its staff has been very helpful and followed up with all needed. I really like that they timely communicated with the progress on my vehicle and made it available to before the due date, a wonderful birthday gift (one day in advance to my birthday). I am very happy with its service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Totally Professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Professional
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, keeps the customer informed of all repairs going on. Mitigated insurance with Progressive effectively to where I didn’t have to do much but wait for my car
My Experience - 5.0/5.0 -
The regular text message updates is a great touch. It was an unexpected surprise and I really appreciated that. I don’t know anyone else who does that. The staff at the shop were very friendly, accommodating and professional. The shop lobby and the property as a whole is very nice and clean. I would definitely recommend.
My Experience - 5.0/5.0 -
I don’t have any notes. I give my thanks to the entire team at Caliber Collision for making this an easy process !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job. My vehicle was repaired to my satisfaction in a timely manner
Customer Service - 5.0/5.0 -
It was excellent. They kept me informed throughout the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professionals
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alicia and John were always available, courteous, and knowledgeable. Kept me informed every step of the way.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for keeping me updated throughout the process. I really appreciated it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome in every part
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate that they kept me informed the whole time my vehicle was in the shop . My vehicle doesn't even look like it was in an accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
If I could give a higher score, I would!! Auburn Caliber will always get my business and recommendation.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber in Auburn is top-notch. Everyone is so friendly and professional. They out-did themselves with their dependable communication, honesty, and service. Thank you for going above and beyond Auburn Caliber Collision!