Gerber Collision & Glass - Auburn (Al)
In operation 85 years.
Gerber Collision & Glass - Auburn offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
The vehicle looks great and I really appreciated the updates on the vehicle throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A great job was done in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff worked directly with Alfa and made the entire process very easy. I’m in Bham and my daughter (her car) attends Auburn. I didn’t have to drive down to handle any of this. Ashley was extremely helpful and so pleasant to work with. I would highly recommend Gerber. Thanks so much to the entire team - and her cat was repaired in half the time we were told. An added bonus for sure.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and care.
Customer Service - 5.0/5.0 -
Very helpful. Ashley was great.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I was pleased with a clean car
Repair Quality - 5.0/5.0 -
I am very satisfied with the great job you did and appreciate the service ! Thank you Grace Carol Martin .
Customer Service - 5.0/5.0 -
They did an excellent job ! Thank you
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Gap between hood & qtr panel is not right. Something is not lined up correctly. Was raining yesterday when I picked it up or would have pointed it out then.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Efficient. Work well done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chandler Norton was our go to guy during the repair process. He kept in communication daily during the repair and we actually got our car back a few days sooner than anticipated.
Customer Service - 5.0/5.0 -
Chandler Norton was great to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch service, would definitely use them again
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Gerber is very good!
Repair Quality - 5.0/5.0 -
Gerber as very through and professional. They knew what to do and which parts should be changed out. They did a great job of moving my car through the repair system and communicated very well.
Customer Service - 5.0/5.0 -
Very satisfied. The card is just like new.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
According to your print out I see a spot that stated that you all painted, it has a pink mark , but it wasn’t painted. It’s highlighted but,not touched.