Gerber Collision & Glass - Auburn (Al)

4.9 (91reviews)
98%
1693 S. College St.,  Auburn,  AL  36831

In operation 85 years.

Gerber Collision & Glass - Auburn offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (91)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for excellent communication throughout the repair process, with many highlighting regular text updates and progress notifications. The quality of repairs receives high marks, with customers noting perfect paint matching, professional workmanship, and vehicles looking like new or better than before. Timeliness is a strong point, with many repairs completed ahead of schedule. Staff friendliness and professionalism are frequently mentioned positives. The shop goes above and beyond by cleaning vehicles inside and out. Some improvement areas noted by customers include better walkthrough explanations of completed work, ensuring all components function properly after repair, and addressing minor paint blemishes.
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"The repair quality is great. Im most impressed with the paint matching and clear coat. Looks better than ..." Read more
"Great job on the repair. Cannot tell anything had happened to it."
"Gerber performed a wonderful job on my car. It doesnt even look like it was in an accident."
"Got my car back a day early and looks good as new. Would be happy to recommend this place!"
"I'm satisfied, but not completely. There are some blemishes in the paint, and obvious use of aftermarket body parts that doesn't match ..." Read more
"It was earlier than expected"
"The initial ready by date was met. I was pleasantly surprised by it."
"A day earlier than expected"
"Our vehicle was ready ahead of schedule."
"The car was done ahead of schedule and looks great. I love the consistent updates throughout the process."
"I received regular updates from the shop via text messages. I liked that over receiving no updates ..." Read more
"I was updated two or three times in a day, so yes kept me updated through every step of the way"
"The communication on the progress of the truck was very well appreciated!"
"Lots of communication on the repair time line."
"Did not hear from anyone until the day it was ready"

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My Experience

The team delivered excellent service, kept me informed throughout the process, and made the entire repair experience smooth and stress-free. I’m very pleased with the quality of work they provided.

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My Experience

My car is still not aligned and it is making a popping sound when driving and crossing the railroad tracks.

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Front desk attendant is very nice and professional. My driver side tint was scratched a little but other than that the job got done quick and my Kia looks great.

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My Experience

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I will recommend Gerbers to my family and friends.

Repair Quality

Great customer service, everyone was nice and I got my F150 back in and out in about two weeks.

Customer Service

Customer service was on point they got me scheduled and when I came to pick it up I was totally satisfied.

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My Experience

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My Experience

I appreciated the updates for each phase of the repairs. Everyone I spoke with was very friendly. I could not have ask for better service. I will definitely recommend Gerber Collision to my family and friends.

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Very pleased with my experience to repair my car after an accident. Highly recommend their service.

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Everyone was extremely friendly and very helpful.

My Experience

Great communication, customer service, and great overall experience

My Experience

My Experience

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Very much appreciate the timely work and service. Great job!

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Great customer service and I loved being kept informed on progress through texts.

Returned Clean

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Great prompt and courteous service

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awesome job

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My Experience

Fast reliable and Very dependable

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