Caliber - Aurora - S Abilene

4.8 (3,760reviews)
96%
1690 South Abilene Street,  Aurora,  CO  80012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,760)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the damage. The team received high marks for proactive and frequent communication, keeping customers informed at every stage of the repair process via calls and texts. Timeliness was a standout strength, with numerous customers delighted that repairs were completed ahead of the estimated date. The staff was widely described as friendly, professional, knowledgeable, and accommodating. Coordination with insurance companies and rental car services was highlighted as seamless and stress-free. A few customers noted areas for improvement directly from their experiences, including inconsistent proactive updates requiring them to call for status, isolated quality concerns such as incomplete repairs or parts issues, and occasional communication gaps at the front desk. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"... to Austin with the curly long hair was amazing and made sure I was constantly up to date with my repairs." Read more
"Clear communication with regular updates. Work appeared to be top quality."
"Not notified when the pickup date was extended. I had to call and confirm."
"Service and communication was great throughout the entire process. The only issue that we ran into is that when we received ..." Read more

My Experience

After I picked up the car, the next day I noticed a part missing from the back top of the car, Flow away, I sent a email with pictures to Jaime my case manager, I expect you to fix it.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Austin was a legend great guy.

My Experience

An Absolutely successful team effort by the Caliber Collision I went to!!!!!!!! From check-in to Enterprise for my rental through Austin Abeyta who handled my case, all went smoothly and my auto is beautifully done!!!! Austin did an excellent job of keeping me appraised every step of the way, kept me well informed of progress to completion, very professional!!! Thanks to all!!! A more than satisfied customer🤗🤗🤗🤗🤗 Peggy J McDonough

Likely to Recommend

Repair Quality

Excellent customer service - very responsive and detailed.

Customer Service

Excellent customer service

My Experience

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Repair Quality

Customer Service

My Experience

How my advisor gave frequent updates on these status. They were done with my repair sooner than expected

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Prompt service

Repair Quality

Customer Service

Exceptional customer service

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Repair Quality

Customer Service

My Experience

Jamie was awesome

Likely to Recommend

Jamie was awesome

Repair Quality

Jamie was awesome

Customer Service

Jamie was awesome

My Experience

The whole experience was great! Jaimee was excellent to work with and took care of everything right away. The car was done quick and looks like the day I bought it off the lot. I definitely recommend this place!

My Experience

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Repair Quality

Customer Service

My Experience

You guys are the Best!!!

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Repair Quality

You guys Rock The Best Yet!

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Excellent communication along the way. Austin was great and those who did the repairs did fantastic work!

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My Experience

Exelente por el servicio

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Returned Clean

My Experience

Looks better than the original.

Likely to Recommend

If the mistake is fixed.... then 10

Repair Quality

Rear hatch & bumper work is good. Yet, my rear window was gouged/scratched significantly on the inside. Something that was NOT there before.

Customer Service

Besides the shop work, the customer service was great.

Returned Clean