Caliber - Aurora Tower Rd

My Experience - 5.0/5.0 -

The folks at Caliber Collision were amazing.The staff was fun to talk to. It made a stressful situation very easy. I can't say enough about how well this experience went. They got my car done 4 days early looking amazing. As good as the day I first brought it home. I will 100% recommend Caliber to anybody needing work done on their car. I pray this never happens again. But if it dose they will be my first choice.

Likely to Recommend - 4.5/5.0 -

I would recommend this location for caliber collision to anybody and everybody that asked about a body shop

Repair Quality - 5.0/5.0 -

It was a very good experience. The lady at the front desk was amazing. Drew was very professional and exactly explained everything that was happening. On top of that, they got my car done 4 days early and it looks amazing as good as the day I brought it home. I would highly recommend this location for caliber collision.

Customer Service - 5.0/5.0 -

The lady at the front desk was amazing and Drew was fantastic.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 1.5/5.0 -

Reliability

Repair Quality - 1.0/5.0 -

Car repair was fast however upon picking up noticed some damage from repair that was just done carelessly. Was promised a call back to fix it at our convenience and still haven’t heard back even after calling leaving a message

Customer Service - 2.0/5.0 -

Nice. But not reliable with word

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great communication with me during the entire process. It was very much appreciated.

Returned Clean

My Experience - 5.0/5.0 -

Their communication and swiftness to get the job done

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks great. Very satisfied with the customer service as well.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job and fast timing for the return to me wonderful service

My Experience - 5.0/5.0 -

Jobs was done well and on time but I was not completely satisfied with painting on the car in general

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Nice work

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Definitely will recommend and if I ever have to go back I will.

Repair Quality - 5.0/5.0 -

The service was great their communication was fenomenal every step of the way I was informed of what was being done.

Customer Service - 5.0/5.0 -

They were great and friendly and their communication was amazing

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Yes you did an excellent job on my car. I cannot tell it had any work done on it . Estimator Tina Duncan did an excellent job too. The car was clean and you finished the car in about 9 days or less . That is fantastic. Great job. I will be back to give you more business. Thanks again John S

Likely to Recommend - 5.0/5.0 -

Yes I recommend them highly. I will return to them . Request Tina Duncan . Thanks John S.

Repair Quality - 5.0/5.0 -

Very happy with the work they did . Tina Duncan was excellent and did a wonderful job on getting me my car back in about 9 days . Excellent customer service. Had to be back to work the same day . John S

Customer Service - 5.0/5.0 -

Excellent job on the car and did a great job in 9 days . I will be coming back to this place again for more work .

Returned Clean

My Experience - 5.0/5.0 -

I am very satisfied with the recent repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with the repair. I am also able to pick up my car one day early.

Customer Service - 5.0/5.0 -

Very friendly and professional

Returned Clean

My Experience - 5.0/5.0 -

Thanks

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The team at Caliber was great. They made the repair process of our vehicle a breeze. Tina was great to work with. The estimate came quickly. The repairs were done within the estimated quoted time frame. Caliber handled our repair greatly. And we are happy to have our car back and running like new.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car looks brand new. Great work.

Customer Service - 5.0/5.0 -

I got updated along the process and was kept informed on progress

My Experience - 5.0/5.0

Likely to Recommend - 2.0/5.0 -

Would choose Another Caliber location

Repair Quality - 3.0/5.0

Customer Service - 3.0/5.0 -

promised it to be done very soon, took 2 weeks

Likely to Recommend - 5.0/5.0 -

Drew was very professional, accurate and kept me informed about the repair daily. Thank you guys for making my car looks brand new again. I strongly recommend Caliber and specially this location, for their professionalism.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great continuous communication, friendly staff, no issues.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Super friendly staff, continuous communication, and was done in an appropriate time. Great work.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very professional team. Kept me updated through the entire process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The entire team is courteous and profesdional.

Customer Service - 5.0/5.0

Returned Clean