Caliber - Bakersfield - E 19th St

4.8 (658reviews)
95%
131 E 19th St,  Bakersfield,  CA  93305

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (658)

My Experience

I am more than satisfied with your service, professional and trustworthy service! 10 out of 10 for your excellent service Thank you

My Experience

Good. Job

Likely to Recommend

Repair Quality

Everybody there was great!!! Very nice and treated me great. Thank you for everything

Customer Service

They were excellent. Everybody was very nice and helpful my car looks great so thank you

My Experience

Very satisfied thank you

Likely to Recommend

Repair Quality

Good job

Customer Service

My Experience

Great detail work, fantastic out come, great person to person customer service. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Friendly, quality service. Great communication.

Customer Service

Returned Clean

My Experience

The left headlight missing the rubber gasket

Likely to Recommend

The drive to you took an hour but not your fault.

Repair Quality

The left light was moved upward and wasn't put back in place. It's only about a quarter of an inch but for me it noticeable.and I found a chip in the paint on driver's door. Cant be 100% positive if it was there before,. It's new but again not sure.

Customer Service

Mist of my dissatisfaction was on their willingness to help with renting a car never had it work with me putting out 500 first when it wasn't my fault.

Returned Clean

My Experience

I was kept informed the entire time they were in possession of my vehicle. Upon checking in, I was provided a full written estimate with a detailed description of work to be done. A rental car was ordered for me, so by the time they finished their sign-in process, I was being picked up by the Rental Car Company. Consideration of my time was always apparent and appreciated. The friendliness of all the staff and employees always made feel welcome and comfortable. That is just not common in many business settings today. And that is not easy to fake or pretend... they are just Nice People! I was sent text messages throughout, informing me of the work progress and confirming the length of time my car would be needed. I was again provided with text messages the day before work completion, that verified their time projection was accurate, and my car would be ready the next day. I was messaged the day of pick-up and asked what time I would be there, so that they could have everything ready for me. And the most important fact: The body work was perfect and repair flawless! My car was clean, and exactly the way I left it. I could not be more pleased and satisfied with my entire experience at Caliber Collision!

My Experience

Everyone was very kind and helpful. My vehicle was repaired quicker than expected and I for one appreciated that.

Likely to Recommend

Repair Quality

Great service. Very quick at getting the job done without compromising quality of work. Staff was extremely friendly and helpful.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job to Caliber, I love how my car look after fixing all the damaged. Thank you Caliber

Customer Service

My Experience

Jesus was the best. You have a great repair facility!

Likely to Recommend

Repair Quality

The 19th St. caliber collision folks were great especially the service advisor name Jesus

Customer Service

Jesus was the best advisor

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Repair Quality

Customer Service

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Repair Quality

Liked it when the company kept in contact with the customer and updated the repair. Everything looked good so far well keep an eye on her for a while, but we’re pretty happy with the service thank you guys very much.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

everybody was very reassuring and professional, i was updated every step of the way. 5 stats

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Job was done to our satisfaction. We were given updates on how repairs were performed.

Customer Service

Likely to Recommend

Repair Quality

My truck smells like smoke since I got it back.

Customer Service

Returned Clean

My Experience

Excelente trabajo

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Nice people, friendly and courteous