Caliber - Bakersfield - E 19th St

4.8 (668reviews)
96%
131 E 19th St,  Bakersfield,  CA  93305

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (668)

My Experience

Very friendly and helpful staff and very quick to complete my car and get it back to me

Likely to Recommend

Repair Quality

Everyone at the 19th street location was super friendly and helpful. They called me regularly with updates and were always patient and sweet talking with me. Thank you for fixing my car and being so kind.

Customer Service

Best customer service I’ve had in a long time anywhere.

Returned Clean

My Experience

Fast and friendly, I would recommend Caliber Collision to anyone needing auto body repair.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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I have already done so

Repair Quality

Very, very happy with the repair, was a pleasant surprise to find my car so spotless .

Customer Service

Very friendly and answered all my questions and kept us informed on all the repairs, made us feel that we made the right choice in bringing our vehicles here.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

You folks were very hands on and got the job done much quicker than any of our previous auto body repair needs.

Customer Service

We were in the loop at all times

Returned Clean

My Experience

Very good job. No issues. Was constantly updated on progress and when car was done. No complaints

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Repair Quality

Customer Service

Returned Clean

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Yes I most definitely would

Repair Quality

Staff was very friendly and communicated well with me on what was going on with my vehicle.

Customer Service

The vehicle was taken care of and now that I have my vehicle back I have no issues. Yaritza made sure to follow-up with me too.

Returned Clean

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Repair Quality

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Repair Quality

Greg always does a great job

Customer Service

Office personnel were great

Returned Clean

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Repair Quality

They did a fantastic job! Thank u very much! I was very pleased.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

So Far So Good!!! Back to normal feels great to be back in my car ! Thanks Calliper Collision

Customer Service

Yaritza stayed up on communication..

Likely to Recommend

Repair Quality

The vehicle looks great on the passenger side. The driver’s side looks bad. It would have been nice to have received a phone call stating that for $X amount of dollars we will touch up the driver’s side to match the passenger side. I probably would have had it done. I gave you a low score also because the a/c is suddenly not working. Something that should have been checked And I am almost positive that the party at fault could have paid for a new tailgate to compensate for the loss due to the accident.

Customer Service

I never received any call, text or updates. I had to call AAA to get any information. It took a week longer than I was told. I had to initiate the interaction, which didn’t seem right.

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Returned Clean

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The initial introduction to Caliber Collision was acceptable, but after that was unacceptable.

Repair Quality

I was told that I was going to be given updates on the repair of my vehicle. I spoke to Calibur Collision 1 time when I called to inquire about my car. I then received a text telling me my car was ready and the 2nd time I spoke to Calibur Collision I called to verify my car was ready and it wasn’t yet as they were waiting for a response from my insurance. I was also told that a little scuff would be taken care of during the repair and that was not taken care of.

Customer Service

Did not receive 1call giving me any updates on how the repair of my car was coming along. I was told about the other damage found on my car when I called the repair company.

Returned Clean

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Returned Clean

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Returned Clean

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