Caliber - Bakersfield - Rosedale Hwy

4.9 (3,879reviews)
98%
8929 Rosedale Hwy,  Bakersfield,  CA  93312

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (3,879)

My Experience

Likely to Recommend

Repair Quality

Crystal and Henry have been fabulous to work with!

Customer Service

Extremely satisfied with the whole process!

Returned Clean

Likely to Recommend

Repair Quality

In and out service thanks all u guys for the help .

Customer Service

Returned Clean

My Experience

The communication and constant updates regarding status of repairs were great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job Thanks

Likely to Recommend

Repair Quality

Good job thanks

Customer Service

Good job thanks

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Robert was very courteous and helpful.

My Experience

Caliber Collision has an amazing team. Very helpful and nice. I love the work done on my car looks and feels amazing thank you Guys!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The service writers were not wearing face masks, to prevent virus spread, when interacting with customers.

Likely to Recommend

Repair Quality

Excellent workmanship!

Customer Service

Excellent customer service! They just need to wear face masks when working with customers.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They have internal communication issues. I took my vehicle in right away, the adjuster did his thing and informed me the parts would be ordered and I would be called when they arrived to schedule my bringing it in the following week. I recieved a call 11 days later from the front desk informing me that I missed my scheduled appointment on Monday 4 days earlier and am I going to reschedule. I informed her I recieved no communication from them and was not aware of an appointment. We scheduled an appointment for Monday 4 days later. The following day the adjuster called asking the same thing. I informed him of the call the day before. Also the vehicle would not start the day I went in to pick it up, due to an electric pin connection not being properly reattached. When I picked it up the following day and drove it home I noticed the dash warning liight indicating my security system was breeched stayed on. This should have cleared at their shop. I alled the adjuster who was not available at the time. I asked the person who answered, not the front desk to have the adjuster call me back.no call back at all. The next day I researched dyi on how to clear it myself and cleared the warning light. Outside the above the work done was very good and professional. The 2 weeks to do a 1 day job with a 3-4 day wait for parts was not really an issue as I have 2 vehicles. I week was due to not notified to bring it in as there records showed. I personally will not use them again only because of their poor internal communicationskills and lack of organization in the front office area.

Likely to Recommend

Repair Quality

I am very proud of the work you guys finished on my truck!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Did a professional job in a timely manner. The staff was very considerate and would recommend their service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Was satisfied

Returned Clean