Caliber - Bakersfield - Rosedale Hwy
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Henry was great as usual
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Left my truck A+ condition
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I could not ask for better people to leave my car with and am very happy with the great job you all did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
all was great.
Customer Service - 5.0/5.0 -
everyone was really nice
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The damage externally was extremely minor. I may have forgone bodywork if my collision assist monitors had been working properly. I had a clip that had protruded externally after my vehicle was returned to me - suggesting work was not well-done. I was able to push the clip back in/out of sight. My sensors are still not functioning properly - and this was the sole reason I chose to have my vehicle serviced. I was out of town while the vehicle was being serviced and allowed twice the amount of time to complete the work than was quoted - so the fact that it was returned in an unsatisfactory condition is extremely disappointing. I would have returned my vehicle for additional service if we were not in a pandemic.
Customer Service - 2.0/5.0 -
Initial contact was fine. It took nearly 2 hours for pick up. This was disappointing because I was quoted approximately a week for the work to be completed. I gave Caliber Collision twice the time - due to being out of town and unable to pick up my car in 1 week. Under the circumstances - my vehicle should have been complete and sitting ready to deliver.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Would recommend to family and friends. Will use again if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ten, always happy with your work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks to Henry !!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I’m a returning customer and it’s was my first time going to the Rosedale location and one of the girls in the front was very rude once I got there i didn’t get her name but she’s the one who’s desk is right next to the counter . .
Returned Clean
My Experience - 5.0/5.0 -
Good work done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The front desk staff of Kenzie and Amanda were amazing and so kind in such a stressful time. Bryan walked me thru the whole process and answered all of my questions completely made sure I was kept in loop on progress, when he wasn’t available James stepped in to keep me up to date. Luis was so kind and understand on how excited I was to get my car, went over all the repairs with me and made sure I was happy with everything. Overall everyone made a very stressful time a little easier, so a huge thank you to the team!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Good service, but a simple repair took almost 3 weeks.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the second time I have had work done at CC and each time the work has been great! My only complaint is the blonde receptionist (?) who was sarcastic and rude to me when I signed my truck in for repair. Other than what I stated, great job CC, would certainly recommend you to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Second time at facility and both times the work was better than expected
Customer Service - 5.0/5.0 -
From my USAA /CC rep and a 3 from the receptionist. I have already submitted a survey where so explained this. 😣
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with my experience at caliber collision. From my first contact with the front desk, Henry who took my information and the final transaction when I picked up my car I could not have been more pleased. Everyone was very professional and courteous and made sure that I was comfortable with their service. My car was completed on time and was in perfect condition. I would definitely recommend caliber collision to anyone in need of car repair.