Caliber - Bardstown
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Satisfied with end product.
Customer Service - 5.0/5.0 -
Really friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I need my handycap card that i always kept hanging on my mirrow
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
My handycap placue that i hang on my mirrorw is gone and i need it back.
Customer Service - 4.0/5.0 -
My auto start was working and now it does not work now it does not.
Returned Clean
Likely to Recommend - 0.5/5.0 -
My car was almost Full of fuel whenever it was taken there. When I got it back, he had the lights at 20 miles till empty on it. It takes premium gas so it cost me around $100 to fill it up.
Repair Quality - 2.0/5.0 -
The hood doesn’t lineup. And there is a chip on the front window on thesupport frame where the front fender hit the car originally in the accident. Is not a good repair, but the customer service was good.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never again.
Repair Quality - 0.5/5.0 -
It took a month and a half from the day I first brought my car in to fix minor fender bender damage. Then they returned it with a new dent on the other side of the car and claimed it was already there. During the whole process they did a terrible job of communicating. It has been a nightmare doing business with them. I will never do business with them again and will warn others away from going there as well.
Customer Service - 0.5/5.0 -
See previous comment.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Took to long. But great guy called Vernon kept me informed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Adam and his team made sure that we were happy (or as happy as you can be post-collision!) customers and had the car looking like new after a little bit of time in their shop. The diligence of the crew and company is apparent in every interaction we have with Caliber Collision.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Recommend them to everyone
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0 -
Todd was wonderful about keeping me updated and friendly
Returned Clean
My Experience - 5.0/5.0 -
Being that I haven't seen.my car until Saturday. I trust that you all did a good job!. It's been hard to know what happened but I have gotten past that and I'm ready to move on..may God bless you all in these perilous times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Was not satisfied with the experience over all. The car was there for two weeks and we were told that we were “rushing it”. I’m not happy that the bill was nearly twice the amount of the original estimate. I was told on two separate occasions that the car was complete and then told it would be longer because of “parts”. The Gm was not helpful at all and tried to tell me that supplements are part of working with wrecked vehicles… I’m fully aware of this but it shouldn’t nearly double the estimate. I had a second vehicle at a different collision establishment that was more damaged and it was half the cost of Caliber and they had the vehicle for only 5 days not 2 weeks. We will not do business there again due to the lacking capabilities of the business. It is not the customers problem that they are short staffed, if you say the car will be ready in 5-7 business days then that should be the case not 2 weeks. Out of 5 stars I would give an overall rating of 1.5.
My Experience - 5.0/5.0 -
Went above and beyond my expectations of a company. Kudos to you.
Likely to Recommend - 5.0/5.0 -
Very informative and friendly staff wanting to do things right
Repair Quality - 5.0/5.0 -
Went above and beyond my expectations
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
My Experience - 5.0/5.0 -
Loved you keeping me informed, and the politeness to an old lady. You guys did a great job on my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience. Excellent work.
My Experience - 5.0/5.0 -
I just love the team here. You all were fabulous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This crew is great I’d refer others most defiantly