Caliber - Bardstown

4.9 (823reviews)
99%
4500 Pennebaker Ave,  Bardstown,  KY  40004

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (823)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The mirror they installed doesn't have the light that comes on when the door opens at night to enable me to see the ground around the area I'm stepping out on

Customer Service

The mirror they installed doesn't have the light that comes on when the door opens at night to enable me to see the ground around the area I'm stepping out on

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Thank you guys

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This was our first experience with Caliber Collision. We would highly recommend to friends and family.

Repair Quality

The staff explain the entire process from beginning to end with professionalism.

Customer Service

all staff was excellent with answering our questions and keeping us informed by text, email and calls.

Returned Clean

My Experience

My Experience

Took way too long and the final bill was $1800 higher than the estimate. Granted, I was apprised the bill would be around a grand higher...but not $1800. There were few updates. The first electronic update was the morning I called and was informed the car would be ready that day. The update came after the call. The people appeared quite professional but the overall experience was not a good one.

Likely to Recommend

Repair Quality

Except the material on inside of driver's door will nor stay attached. Love the detail job except for that. Woukd your guys be willing to fix that, complimentary of course?

Customer Service

I blame all delays on the insurance people.

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work

My Experience

Looks good as new

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

They did a nice job letting me know the issues with the vehicle and completed it in a reasonable amount of time. Thank you.

Likely to Recommend

Repair Quality

Did and excellent job!

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for a job well done

Likely to Recommend

Repair Quality

I appreciated them going the extra mile and returning a very clean vehicle.

Customer Service

Everyone I came in contact with was great

Returned Clean

My Experience

Gary and Kaitlyn were a pleasure to work with. Thank you

Likely to Recommend

Initially I was leery because I had used the shop several times under previous local ownership. The previous owner died and business was recently sold to Caliber. However, I was pleased with the service and also that most of the people were the same friendly local people.

Repair Quality

I liked the daily communication of the repair’s progress.

Customer Service

See previous comment.

Returned Clean