Caliber - Bastrop

4.9 (1,614reviews)
98%
654 W State Highway 71,  Bastrop,  TX  78602

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,614)

My Experience

My Experience

Great customer service. Timely work. Concern for their situation

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had the pleasure of working and meeting with Tom. He was very professional and knowledgeable. It was easy to understand everything he was talking about. He made sure to explain thoroughly and if there was a question he was already on it. He went above and beyond to make sure my experience was pleasant and comfortable. I would highly recommend him amd his team. Excellent service.

Likely to Recommend

Repair Quality

Customer Service

Exceptional customer service

Returned Clean

Likely to Recommend

Repair Quality

Tom was great. Smooth process from start to end. He explained everything very well. 10/10 service.

Customer Service

Tom was great. Smooth process from start to end. He explained everything very well. 10/10 service.

Returned Clean

Likely to Recommend

Yes, would recommend to others.

Repair Quality

Very professional. Repairs completed in a weeks of dropping off vehicle. Lived the experience.

Customer Service

Great team. Kind and professional

Returned Clean

My Experience

Jennifer was extremely helpful and informative throughout the process.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jennifer was absolutely amazing! She kept us updated throughout the process and was quick to respond to any questions we had. She made sure our vehicle was repaired perfectly before returning it to us. She made our experience wonderful!

Likely to Recommend

Repair Quality

They were nice and fast

Customer Service

Returned Clean

My Experience

My car was fixed quickly and looks really good. The staff was very helpful and nice. I will definitely recommend Caliber Collision.

Likely to Recommend

I will definitely recommend to anybody I know.

Repair Quality

Staff was extremely sweet and helpful and my car was clean and very similar to what I have been driving. I would definitely recommend you to anyone.

Customer Service

Did not deal with any of the shop personnel personally, but the office personnel was great

Likely to Recommend

Repair Quality

Customer Service

My Experience

You have a great team in Bastrop, everything went smoothly and every person there was engaged in the customer experience and doing their job well. My highest compliments to them.

Likely to Recommend

Repair Quality

Your Bastrop staff are friendly and efficient and keep me updated on the job. The car looked great...good work. Again kudos to the Bastrop staff they need a pat on the back from corporate.

Customer Service

See previous comments

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Super helpful and responsive

Customer Service

On point

Returned Clean

My Experience

Jennifer did an EXCELLENT job on my truck. She clearly communicated schedules and gave me updates often on repairs. 10/10 would recommend Caliber for any repairs on your vehicle.

Likely to Recommend

Very likely to recommend. Caliber is my go to collision shop and everytime has been great.

Repair Quality

My experience at Caliber is ALWAYS exceptional. Everytime I have taken my truck there, the customer service as been excellent and the quality of work has been great. Jennifer helped me this time and she was amazing! She gave constant updates, if there were any changes she communicated clearly, and has a great attitude about her work! I 10/10 recommend!

Customer Service

The customer service I received at Caliber was beyond exceptional. Jennifer was amazing and went above and beyond for me!

Returned Clean

My Experience

Very helpful and professional!

Likely to Recommend

Repair Quality

Customer Service

Very helpful and professional.

My Experience

Great service, very satisfied

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tom was excellent! He kept my informed every step of the way.

My Experience

They were very nice and very fast 10/10 would recommend