Crash Champions #0093 Bastrop
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and awesome turnaround time
Customer Service - 5.0/5.0 -
Courtesy and friendly
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was fix a a reasonable time looks great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole experience was fast, professional, courteous. No hassles.
Customer Service - 5.0/5.0 -
Everyone was courteous, professional, approachable. No fuss
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Do very good work very satifyed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed on time and it looks great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very likely. Customer service is extremely friendly. Was enterprise right next-door to Rent-A-Car and they are easy to work with I can’t think of any other place that I would take my car. I highly recommend.
Repair Quality - 5.0/5.0 -
I’m completely satisfied. I can’t even tell that there was damage into my car. You took your time and did it right it’s beautiful.
Customer Service - 5.0/5.0 -
Customer service was awesome. I was kept up-to-date every step of the way. Gabby was very friendly. I felt like I had a friend.
Likely to Recommend - 2.0/5.0 -
The amount of time it took and the fact I had to have them fix issues that should’ve been done before I picked it up is the reason for the low rating
Repair Quality - 3.0/5.0 -
We picked the vehicle and noticed several things a simple quality control check should’ve noticed. A chip on one of the doors they just repainted, the molding under the doors had several spots that were o not white like it should’ve been, the bottom of the door was bent in and one spot that was repainted had what I would call bits on it and lay there was paint on the plastic part of the seat where the seat controls are. The door that was hit was still hard to close. Not latching properly . We returned it for these items and all were taken care of but the door latch and the fering was still scratched up and the latch isn’t latching fully still
Customer Service - 3.5/5.0 -
Better communication through the process would’ve been nice. It was in the shop for a month. I believe I got maybe 2 messages about it
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions are very professional, send frequent updates on the status of the repairs, and stay within their estimated timeframe of when the repairs should be complete. Highly recommend them for vehicle repairs.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was notified for at least a week that the truck was going to be ready for pickup on Friday at 4pm. I was notified Thursday at 3:30 that it was ready to go, and CC was not going to be open on Friday. I couldn’t make it to Bastrop, turn in the rental car (on a busy day) and get my truck, as lm coming from Dime Box. Consequently I had to keep (and pay for) for three more days. ($$$$) However, after looking the truck over, the work seems to have been done correctly and with precision. Very nice job.