Caliber - Bastrop
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like it when I drove it off dealership lot. Brand new. Great job. Paint is perfect and service was good. Right on time
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
The repair quality was great
Customer Service - 2.5/5.0 -
I was told I would be given frequent updates every time my vehicle completed each step. Instead every time I called to check in my vehicle it had already completed the previous step of repair without update or notice. My vehicle was also sent to the wrong location and for a half day I didn’t even know where my truck was.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience all around. Was efficient and quick!
Customer Service - 5.0/5.0 -
Folks there were so great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
It took more than a month to get mail car fixed, Dawn was wonderful in keeping me updated. I also think someone was using my car when it was in your shop, I only know that sounds since I had almost full tank of gas when brought it to the shop and my back seats were folded as if it was used to move stuff , I only realized after I got the car back home. Please put an END to your employees using customers cars!!!! I will not recommend your shop to anyone, Once again Dawn was great and appraised me on the progress.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Brenad and Jen are great but I get the impression that they are inundated. It took a long time to get my truck repaired but it was not a big deal. There were many factors, most having to do with the current idiot in the White House and some of the yeahoos who work for my insurance company -USAA. Regardless of the issues they worked hard to get it done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks so neat, with the new door and shade match! Totally happy with the repair, timeline, and communication from y’all.
Customer Service - 5.0/5.0 -
Very easy to coordinate the drop-off/pick-up, and great staff