Caliber - Billings - Main St

4.9 (311reviews)
98%
1815 Main Street,  Billings,  MT  59105

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (311)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. Repairs were frequently completed ahead of schedule, which was a recurring highlight across numerous reviews. The quality of workmanship received high marks, with many customers noting their vehicles looked brand new upon return. A standout bonus frequently mentioned was the complimentary interior cleaning and detailing of vehicles. Staff were widely described as friendly, professional, and courteous. A small number of customers noted minor issues such as alignment gaps, calibration delays, or communication lapses, reflecting areas customers themselves identified for improvement.
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"Caliber Collison did an outstanding job. My truck looked like the day I drove it off of the lot."
"The vehicle looks brand new where the damage was and they even went above and beyond to make sure ..." Read more
"Service, quality, communication, and urgency top notch! Your shoulders should ache from all the pats you ..." Read more
"You guys were efficient, thorough, and communicative. I cant recommend you enough."
"... were kept informed throughout the process and the repairs turned out beautiful. Their attention to detail was magnificent. I would highly recommend them you ..." Read more
"... every step of the way as they did repairs and even got it done 4 days ahead of schedule! And most importantly our car looks brand new again ..." Read more
"Done a week earlier then promised."
"My car was ready a week before expected. Im very impressed with the service. They cleaned and buffed my car. ..." Read more
"Very quick, they got my vehicle done ahead of schedule. Had a few little things that were noticed after, ..." Read more
"This process couldnt have been easier. Repairs were even completed a whole week early."
"... answer this one because of the service I received. The star of the show was the communication. At no point was I ever left to wonder what what going ..." Read more
"I had at least one message a day, and any questions I had in between were promptly answered."
"I have no complaints. You kept me posted on what you were doing, when you were getting parts, how long installation would take, ..." Read more
"The staff communicated clearly and frequently throughout the process with daily updates so I never wondered what was happening"
"... for extensive hail damage repair, appreciated the constant updates via text on changing completion date, and interactions with all staff involved was very ..." Read more

My Experience

Quick and on time repair.

My Experience

Shorty has been amazing both times that I’ve needed to get my car repaired! They communicate really well and explain everything that they had to do to my car! Hopefully I won’t need to see them again anytime soon but I can’t imagine going anywhere else!

My Experience

Looks like new. Done in half the time they thot it would be. Friendly. Thorough.

Likely to Recommend

Repair Quality

Great customer service! Great price and quick turnaround. This is our second visit and we are super satisfied.

Customer Service

Returned Clean

My Experience

I'm very pleased with all at this repair facility, they communicated with me every step and that was most important to me after a bad experience at Crash Champions in Bozeman. Thank you so much.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Everything looks great, thank you

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very pleased with work and service.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Thank you guys so much you made this experience hassle free.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Car looks amazing, also very good with informing you on the progress along the way!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Your team was exceptionally professional...from my first contact with your front desk to the final walk-through to view the completed work. I appreciated the promptness of the repairs as well as the on-going communication throughout the process.

Likely to Recommend

Shorty was the best!

Repair Quality

Customer Service

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Repair Quality

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Did excellent work at fair prices and prevented my vehicle from being totaled

Repair Quality

They performed high quality work and the car looks great upon return

Customer Service

Gave good updates and reasonable estimated time of completion

Returned Clean

My Experience

Excellent

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Dalton did a great job keeping me updated with the progress on my repairs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The staff communicated clearly and frequently throughout the process with daily updates so I never wondered what was happening