Caliber - Billings - West

4.8 (1,371reviews)

98%

(406) 998-2190

4130 Kari Ln, Billings, MT 59106

98%

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4130 Kari Ln
Billings, MT 59106

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About Caliber - Billings - West

See Photos

4130 Kari Ln
Billings, MT 59106

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (1,371)

Sort By:
Newest
Rating

1,114 Customers Rated

5 Stars

75.5% Complete

(1035)
4 Stars

4% Complete

(55)
3 Stars

0.8% Complete

(11)
2 Stars

0.5% Complete

(7)
1 Star

0.1% Complete

(1)
< 1 Star

0.4% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, excellent communication, and timely repairs. Many highlight the seamless coordination with insurance companies and rental cars, making stressful situations much easier. Repairs are frequently completed ahead of schedule, with vehicles often returned cleaner than when dropped off, including detailed interiors. Customers appreciate the friendly, professional, and knowledgeable staff who keep them informed throughout the process via texts, calls, and emails. A few customers noted minor paint imperfections or incomplete repairs, reflecting areas where attention to detail could be further strengthened, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"sincerely incredible team who completed excellent service. Their professionalism, efficiency, and attention ..." Read more

"Excellent from the beginning to the end. Very professional in all regards. They handled my vehicle like it was ..." Read more

"Shouldn't need to bring the vehicle back to have it fixed a 2nd time, and still find some issues with paint ..." Read more

"... vehicle which is a 2019, which I was concerned about. The technicians did A+ work. Could not have been happier. They did outstanding work and matched the paint perfectly. ..." Read more

"Great service and great communication. They did an amazing job on the repairs and have my car looking brand new. I was recommended by a friend ..." Read more

"Excellent service. Very friendly and delivered earlier than expected! Would use again 100% although I hope I dont have to!"

"It was ready 4 days before the original date I was given."

"Excellent service Stayed in touch and completed the job ahead of time Explained everything Very pleased with the service, beginning to end."

"It did take longer than I hoped but I understand parts need to be ordered."

"Communication was impeccable"

"... and extremely helpful through the entire process. Their communication was outstanding." Read more

"Thank you for a job well done!!! I appreciate the friendly service, great communication, and ease of getting my car repaired!"

"Still waiting for repairs to be completed fully, would be helpfully for more consistent updates"

"Great communication from Caliber Collision. They took care of the issue quickly. Results were beyond my expectations. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"sincerely incredible team who completed excellent service. Their professionalism, efficiency, and attention ..." Read more

"Excellent from the beginning to the end. Very professional in all regards. They handled my vehicle like it was ..." Read more

"Shouldn't need to bring the vehicle back to have it fixed a 2nd time, and still find some issues with paint ..." Read more

"... vehicle which is a 2019, which I was concerned about. The technicians did A+ work. Could not have been happier. They did outstanding work and matched the paint perfectly. ..." Read more

"Great service and great communication. They did an amazing job on the repairs and have my car looking brand new. I was recommended by a friend ..." Read more

"Excellent service. Very friendly and delivered earlier than expected! Would use again 100% although I hope I dont have to!"

"It was ready 4 days before the original date I was given."

"Excellent service Stayed in touch and completed the job ahead of time Explained everything Very pleased with the service, beginning to end."

"It did take longer than I hoped but I understand parts need to be ordered."

"Communication was impeccable"

"... and extremely helpful through the entire process. Their communication was outstanding." Read more

"Thank you for a job well done!!! I appreciate the friendly service, great communication, and ease of getting my car repaired!"

"Still waiting for repairs to be completed fully, would be helpfully for more consistent updates"

"Great communication from Caliber Collision. They took care of the issue quickly. Results were beyond my expectations. ..." Read more

Tamara (Kia owner) reviewed 8/25/26

I never give anyone a 10, as I believe people can always improve

Kallie (Nissan owner) reviewed 8/24/26

Excellent work and outstanding staff and service. Thank you.

Doug (Toyota owner) reviewed 8/24/26

Judith (Mazda owner) reviewed 8/24/26

Paul (Kia owner) reviewed 8/24/26

Joseph (Chevrolet owner) reviewed 8/24/26

Beverly (Toyota owner) reviewed 8/21/26

Best service ever I was kept posted every day. The car was fixed before schedule then the car was spotless. Best service ever. So happy I was referred to this company. Thank you thank you

I have spread the word already what great service they would receive

Absolutely a beautiful job works great. Looks great. Greg did an Outstanding job keeping me posted.

Was a totally satisfying experience got detailed information kept me posted

Aaron (Chevrolet owner) reviewed 8/21/26

Charlene (BMW owner) reviewed 8/21/26

I am completely satisfied with the repair work done to my car. The work was excellent, the staff was friendly and accommodating and my vehicle looks great!!

I couldn’t be more pleased with the outstanding service and excellent work from this car shop! Everyone was professional, friendly, and went above and beyond to make sure everything was done right. My vehicle looks fantastic, and I truly appreciate the care and attention to detail. I highly recommend them!

David (Ford owner) reviewed 8/20/26

Zach (Ford owner) reviewed 8/17/26

Nannette (Toyota owner) reviewed 8/17/26

Calvin (GMC owner) reviewed 8/17/26

10 out of 10

If I had all the right words they still wouldn't be enough. We felt valued, seen, and well taken care of. I felt like I was at a luxury resort. They were fast and did an amazing job! Our car looks like brand new. Thank you, thank you, thank you!

Incredible!

Dennis (Honda owner) reviewed 8/14/26

They were great to work with...always kept us updated about the work and time line for completion

Melinda (Ford owner) reviewed 8/14/26

Leanne was awesome

Leanne was great and the team was great about keeping me informed definitely will recommend your shop

Cole (Kia owner) reviewed 8/14/26

LeAnn and Greg were both extremely helpful. They were able to get my vehicle fixed sooner then expected and did great work. They were very helpful in dealing with the other party's insurance.

Margaret (Toyota owner) reviewed 8/12/26

Rebecca (RAM owner) reviewed 8/11/26

From appearance everything looks great talking to Aaron And the front desk, everything looks to be in order. If anything comes up with the steering or front-end, really look forward to reaching back out to caliber. As they do really good work.

Kyle (RAM owner) reviewed 8/10/26

Your communication is top notch. The overall experience was fantastic.

Hector was very good communicating updates throughout.

Carol (Toyota owner) reviewed 8/10/26

100%

Great customer service

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Caliber - Billings - West

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Billings - West

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,371)

1,114 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -