Caliber - Billings - West

4.8 (1,355reviews)

98%

(406) 998-2190

4130 Kari Ln, Billings, MT 59106

98%

See Photos

4130 Kari Ln
Billings, MT 59106

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - Billings - West

See Photos

4130 Kari Ln
Billings, MT 59106

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (1,355)

Sort By:
Newest
Rating

1,100 Customers Rated

5 Stars

75.4% Complete

(1022)
4 Stars

4% Complete

(54)
3 Stars

0.8% Complete

(11)
2 Stars

0.5% Complete

(7)
1 Star

0.1% Complete

(1)
< 1 Star

0.4% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, excellent communication, and timely repairs. Many highlight the seamless coordination with insurance companies and rental cars, making stressful situations much easier. Repairs are frequently completed ahead of schedule, with vehicles often returned cleaner than when dropped off, including detailed interiors. Customers appreciate the friendly, professional, and knowledgeable staff who keep them informed throughout the process via texts, calls, and emails. A few customers noted minor paint imperfections or incomplete repairs, reflecting areas where attention to detail could be further strengthened, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"sincerely incredible team who completed excellent service. Their professionalism, efficiency, and attention ..." Read more

"Excellent from the beginning to the end. Very professional in all regards. They handled my vehicle like it was ..." Read more

"Shouldn't need to bring the vehicle back to have it fixed a 2nd time, and still find some issues with paint ..." Read more

"... vehicle which is a 2019, which I was concerned about. The technicians did A+ work. Could not have been happier. They did outstanding work and matched the paint perfectly. ..." Read more

"Great service and great communication. They did an amazing job on the repairs and have my car looking brand new. I was recommended by a friend ..." Read more

"Excellent service. Very friendly and delivered earlier than expected! Would use again 100% although I hope I dont have to!"

"It was ready 4 days before the original date I was given."

"Excellent service Stayed in touch and completed the job ahead of time Explained everything Very pleased with the service, beginning to end."

"It did take longer than I hoped but I understand parts need to be ordered."

"Communication was impeccable"

"... and extremely helpful through the entire process. Their communication was outstanding." Read more

"Thank you for a job well done!!! I appreciate the friendly service, great communication, and ease of getting my car repaired!"

"Still waiting for repairs to be completed fully, would be helpfully for more consistent updates"

"Great communication from Caliber Collision. They took care of the issue quickly. Results were beyond my expectations. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"sincerely incredible team who completed excellent service. Their professionalism, efficiency, and attention ..." Read more

"Excellent from the beginning to the end. Very professional in all regards. They handled my vehicle like it was ..." Read more

"Shouldn't need to bring the vehicle back to have it fixed a 2nd time, and still find some issues with paint ..." Read more

"... vehicle which is a 2019, which I was concerned about. The technicians did A+ work. Could not have been happier. They did outstanding work and matched the paint perfectly. ..." Read more

"Great service and great communication. They did an amazing job on the repairs and have my car looking brand new. I was recommended by a friend ..." Read more

"Excellent service. Very friendly and delivered earlier than expected! Would use again 100% although I hope I dont have to!"

"It was ready 4 days before the original date I was given."

"Excellent service Stayed in touch and completed the job ahead of time Explained everything Very pleased with the service, beginning to end."

"It did take longer than I hoped but I understand parts need to be ordered."

"Communication was impeccable"

"... and extremely helpful through the entire process. Their communication was outstanding." Read more

"Thank you for a job well done!!! I appreciate the friendly service, great communication, and ease of getting my car repaired!"

"Still waiting for repairs to be completed fully, would be helpfully for more consistent updates"

"Great communication from Caliber Collision. They took care of the issue quickly. Results were beyond my expectations. ..." Read more

Margaret (Toyota owner) reviewed 8/12/26

Rebecca (RAM owner) reviewed 8/11/26

From appearance everything looks great talking to Aaron And the front desk, everything looks to be in order. If anything comes up with the steering or front-end, really look forward to reaching back out to caliber. As they do really good work.

Kyle (RAM owner) reviewed 8/10/26

Your communication is top notch. The overall experience was fantastic.

Hector was very good communicating updates throughout.

Carol (Toyota owner) reviewed 8/10/26

100%

Great customer service

Cameron (Ford owner) reviewed 8/10/26

They did a fabulous job again! Thank you!!!

Wonderful customer service and repair work! Will come again for sure!

Leanne and Aaron were awesome! Thx!!!

Nick (Toyota owner) reviewed 8/7/26

Fantastic

Connie (Dodge owner) reviewed 8/7/26

I would recommend Caliber Collision to anybody that needed auto body work done. My advisor Greg was kind and patiently explain things to me. They were able to give me a ride home when I dropped my car off and they came and picked me up when it was time to get my car. Awesome customer service.

Paul (Mitsubishi owner) reviewed 8/7/26

Allen (GMC owner) reviewed 8/7/26

Can’t believe you detailed the inside of my truck. It looks great. Thanks for a job well done.

Did a great job.

Great job. Pickup looks really nice.

Keep me informed as to the repair progress.

Lisa (Ford owner) reviewed 8/7/26

Kyle (Ford owner) reviewed 8/6/26

I thought it was very fast and as professional as it gets. Good job caliber team!

Everybody did an amazing job! Big thanks to everybody that had something to do with my pickup! Very professional service

Jeremy (Volkswagen owner) reviewed 8/6/26

Kelly (Chevrolet owner) reviewed 8/6/26

Was treated great and taken care of by everyone!

Was great to work with, would highly recommend to others

Great

Joanna (Nissan owner) reviewed 8/4/26

They were ultra professional and helpful. I highly recommend their shop for any repairs.

Nicole (Toyota owner) reviewed 8/4/26

Dustin (Ford owner) reviewed 8/3/26

Cameron (Honda owner) reviewed 8/3/26

Everyone did a fantastic job! Thank you so much for your great customer service and attention to detail! Trusting you all with our second car repair already!

Joan (Honda owner) reviewed 8/3/26

Valerie (Chrysler owner) reviewed 7/31/26

The car looks good as new!

Lester (Ford owner) reviewed 7/31/26

Everyone at the shop was amazing and accommodating

Top of reviews

Caliber - Billings - Main St

4.9 315 reviews
1815 Main Street
Billings, MT 59105

Hank's Body Shop

4.9 582 reviews
1845 Lampman Drive
Billings, MT 59102
Crash Champions #0607 Billings...

4.8 1,500 reviews
650 S. 20th St. W.
Billings, MT 59102
ABRA - Denny Menholt Chevrolet...

4.7 1,364 reviews
3000 King Ave W
Billings, MT 59102

view more shops in: Billings | 59106

Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Caliber - Billings - West

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Billings - West

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,355)

1,100 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0