Caliber - Blacksburg

4.9 (830reviews)

96%

(540) 232-9700

1200 N. Main St, Blacksburg, VA 24060

96%

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1200 N. Main St
Blacksburg, VA 24060

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About Caliber - Blacksburg

See Photos

1200 N. Main St
Blacksburg, VA 24060

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (830)

Sort By:
Newest
Rating

693 Customers Rated

5 Stars

71.2% Complete

(591)
4 Stars

7.2% Complete

(60)
3 Stars

1.8% Complete

(15)
2 Stars

0.8% Complete

(7)
1 Star

0.5% Complete

(4)
< 1 Star

1.9% Complete

(16)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted the exceptional professionalism and thoroughness of the staff, noting that vehicles were returned looking brand new with precise paint matching. Regular text and phone updates throughout the repair process were frequently commended, making stressful situations far more manageable. Numerous customers noted their vehicles were completed ahead of schedule, exceeding expectations. A few customers pointed out areas for improvement, including occasional delays in completion dates and minor cleanliness concerns upon vehicle return, as noted directly in their feedback. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... think that the quality of the repair was spot on. The paint matching is near invisible and all of the panels have great fitment. My only gripes are that it took more than a week ..." Read more

"Outstanding job on my 2014 Silverado. Looks better than it did before accident. Thank You Caliber…..!"

"Looks brand new and the paint was absolutely spot on for Dark grey with small white sparkles"

"... positive experience with Caliber. Both times the staff went well beyond the minimum expectation, did useful work I didnt ask for and delivered early. ..." Read more

"Amazing customer service, quality work, and fantastic communication throughout the whole process. I would highly recommend ..." Read more

"It was ready before the initial completion date. Also, we had a question regarding a headlamp and ..." Read more

"... the staff went well beyond the minimum expectation, did useful work I didnt ask for and delivered early. Id recommend them to anyone." Read more

"In 2 weeks instead of promised 3!"

"Very fast service done a week before the estimated completion date. Staff was very friendly and helpful with the whole ..." Read more

"I was told initially it would take 3 weeks but it took 5 weeks"

"The constant communication and informative updates was one of the best things about the process."

"Communication daily, best Ive seen in any industry. Thank you all!"

"Outstanding communication of repair status, with regular text updates as my car was being repaired."

"... that thing for like two years. Yeah, I guess the communication was kind of remarkable. I did not expect such clear and regular updates. So thanks! Everyone was polite, ..." Read more

"... customer service was some of the best I've ever had! Great communication and transparency about every step of the repair." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... think that the quality of the repair was spot on. The paint matching is near invisible and all of the panels have great fitment. My only gripes are that it took more than a week ..." Read more

"Outstanding job on my 2014 Silverado. Looks better than it did before accident. Thank You Caliber…..!"

"Looks brand new and the paint was absolutely spot on for Dark grey with small white sparkles"

"... positive experience with Caliber. Both times the staff went well beyond the minimum expectation, did useful work I didnt ask for and delivered early. ..." Read more

"Amazing customer service, quality work, and fantastic communication throughout the whole process. I would highly recommend ..." Read more

"It was ready before the initial completion date. Also, we had a question regarding a headlamp and ..." Read more

"... the staff went well beyond the minimum expectation, did useful work I didnt ask for and delivered early. Id recommend them to anyone." Read more

"In 2 weeks instead of promised 3!"

"Very fast service done a week before the estimated completion date. Staff was very friendly and helpful with the whole ..." Read more

"I was told initially it would take 3 weeks but it took 5 weeks"

"The constant communication and informative updates was one of the best things about the process."

"Communication daily, best Ive seen in any industry. Thank you all!"

"Outstanding communication of repair status, with regular text updates as my car was being repaired."

"... that thing for like two years. Yeah, I guess the communication was kind of remarkable. I did not expect such clear and regular updates. So thanks! Everyone was polite, ..." Read more

"... customer service was some of the best I've ever had! Great communication and transparency about every step of the repair." Read more

Mohamed (Mercedes-Benz owner) reviewed 9/23/26

Steven (Honda owner) reviewed 9/19/26

Liam (Honda owner) reviewed 9/18/26

Very nice service and very helpful. it was done very quickly. Definitely a job well done.

Matthew (Honda owner) reviewed 9/17/26

Kalli (Hyundai owner) reviewed 9/14/26

Hunter was very helpful and communicative with me and my dad throughout the whole process. Was way less stressful than I thought it would be!

Luke (Subaru owner) reviewed 9/14/26

Isabella (Audi owner) reviewed 9/14/26

Hunter and the team were amazing to work with, also they were able to get my car completed super quick! Would 100% recommend!

Cameron (Audi owner) reviewed 9/13/26

Jennifer (Hyundai owner) reviewed 9/11/26

Sierra (Chevrolet owner) reviewed 9/8/26

Everyone in that building in blacksburg va is soo nice and kind hearted! The vibe is like a worry free zone an they really go out of there way to help! Absolutely recommend blacksburg office caliber collision! And of course the work they do is great!

Victoria (Toyota owner) reviewed 9/7/26

Thank you to the service team for taking care of my vehicle repairs. They kept me informed throughout the process, and got me back on the road ahead of schedule. Great communication and professionalism. Highly recommend!!

Highly Satisfied

Eric (GMC owner) reviewed 9/3/26

Jeremiah (Toyota owner) reviewed 9/3/26

Great work with great communication!

Kristin (Toyota owner) reviewed 9/3/26

Michael (Toyota owner) reviewed 9/3/26

I was most impressed with the quality of work done on my 2017 Tacoma. Job completed early with Ed Secrist leading the effort with expert guidance ensuring the repairs were done right the first time. He is a professional who cares about his craft while keeping me informed with real time updates on work status. Extremely happy with the Caliber Collision staff and the work they did. Hopefully I won’t have to see them for any future accident related issues, but they were a joy to work with.

Brandon (Subaru owner) reviewed 8/31/26

Melissa (Jeep owner) reviewed 8/31/26

Rachel (Chevrolet owner) reviewed 8/31/26

Rupayan (Toyota owner) reviewed 8/29/26

Great service

William (Volkswagen owner) reviewed 8/28/26

Easy process, no complaints

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view more shops in: Blacksburg | 24060

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Blacksburg

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Blacksburg

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (830)

693 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?