Caliber - Blacksburg

4.9 (798reviews)
96%
1200 N. Main St,  Blacksburg,  VA  24060

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (798)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with particular emphasis on outstanding communication throughout the repair process. Many highlight receiving regular text updates and phone calls that kept them informed at every step. The repair quality is frequently described as making vehicles look brand new or better than before the accident. Timeliness is another strong point, with numerous customers reporting their vehicles were completed earlier than expected. The staff is consistently described as professional, friendly, helpful, and knowledgeable. Customers appreciate the thorough explanations provided about repairs and the clean condition of vehicles upon pickup. The seamless coordination with insurance companies and accommodating scheduling are also valued. While some customers experienced delays due to parts availability or administrative issues, the overall sentiment remains highly positive with strong recommendations.
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"This is my second 10 out of 10 overall experience with Caliber Collision located on N Main St in Blacksburg, ..." Read more
"Excellent service! Super fast, clean, amazing workmanship. Daily status updates. Deals with insurance directly, ..." Read more
"Outstanding job on my 2014 Silverado. Looks better than it did before accident. Thank You Caliber…!"
"Fabulous quality, just like returning back to brand new"
"Very professional. Awesome work! Looks like nothing ever was there. Highly recommended! Thank you all ..." Read more
"In 2 weeks instead of promised 3!"
"... work with. Very personable. Up dates were awesome. And actually got it back 8 days earlier than expected" Read more
"1 week early!"
"A week early."
"Only took 2 days!"
"The constant communication and informative updates was one of the best things about the process."
"Excellent text updates throughout. Most appreciated!"
"Communication daily, best Ive seen in any industry. Thank you all!"
"Regular updates! Very happy about this. Didnt have to make a single call to get updates"
"Superb communications. I really appreciated getting the daily updates."

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My Experience

I am extremely happy. The work is beautiful and was completed a week ahead of time. Everything was easy. Caliber gets my highest recommendation.

My Experience

They got my car done faster than expected and it looks like no damage got done to it, hunter is amazing & the best!!!! Love it!!!

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Great service! Great team, all the way.

My Experience

Very good

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Returned Clean

My Experience

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Returned Clean

My Experience

Everything was done to satisfaction and done in a timely manner.everything was explained to me and Nathan was nothing but professional the whole time

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Returned Clean

My Experience

Ed Secrist was especially helpful and the repair work was excellent

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My Experience

Caliber Collision in Blacksburg, VA was friendly, fast, and a top quality experience!

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Returned Clean

My Experience

The color match was great, time to complete everything was quick, communication was on point :)

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My Experience

Very satisfied with the quality of the work done.

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I already recommended them to my son...

Repair Quality

Nice and friendly service, and seemingly a very well executed repair. Color match and paint quality is exceptionally good.

Customer Service

Nice, friendly and accommodating to my needs

My Experience

Everyone was super helpful during the whole process. Hunter and Bradley gave helpful updates via text.

My Experience

Thank you for communicating so well throughout the process. You do great work!

My Experience

Great communication throughout the entire process!

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Employees extremely helpful, explained things, great and timely communication. In addition to the repairs I originally came for, they handled my car battery’s replacement under warranty. Let me know of some battery issues. Great experience! Will use they again for body work!!!

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