Hy-Tek Collision

4.9 (1,066reviews)
99%
10 Badger Street,  Christiansburg,  VA  24073
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In operation 20 years, 6 years at this location.

Hy-Tek Collision is locally owned and operated. Delivering automotive repair services to our community for over 15 years. We deliver fast, friendly service to get you back on the road at an affordable price . We work with all insurance companies and provide assistance with your claim.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,066)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before the accident. The daily text message updates were a standout feature, keeping customers informed throughout the entire repair process. Timeliness was frequently highlighted, with numerous customers pleasantly surprised that their vehicles were completed ahead of schedule. Many customers also appreciated the complimentary interior and exterior cleaning as an unexpected bonus. The friendly, professional, and courteous staff created a welcoming experience from drop-off to pickup. Customers noted the seamless coordination with insurance providers and rental car services as added conveniences. A few customers mentioned minor post-repair concerns such as loose parts or surface imperfections, reflecting areas customers feel could be refined. Overall, the shop earns strong loyalty and enthusiastic recommendations from its customer base.
AI-Generated from reviews written in the last 12 months
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"Truly the best customer service experience I've ever had. Couldn't be happier."
"Hy-Tek Collision did an excellent job repairing my Tahoe. The repair looks great. You cannot tell that there ..." Read more
"Always provided excellent workmanship & customer service. HyTek is our go to body shop"
"My car looked so much better than it did before I took it into Hy-Tek. In fact, it came out looking beautiful ..." Read more
"Quality of repair was excellent."
"Said would take 5 to 7 days and was done in 2!!"
"... repair so easy! They did a fantastic job and even got my car back two days earlier then expected!" Read more
"In fact, it was completed ahead of schedule."
"Highly satisfied with the work and how quickly the work was completed."
"I received my vehicle back much quicker than I expected."
"AMAZING COMMUNICATION!"
"Team was communicative and friendly, and always reachable. I appreciated the daily updates. Work on the car ..." Read more
"Excellent communication"
"They were extremely professional and helpful. I loved getting a text every morning that told me exactly the status of my car. Their work was exceptional! ..." Read more
"I recieved multiple texts throughout the process updating me."

My Experience

The car looks brand new! I love that Hy-Tek kept me informed of the progress every step of the way. The repair didn't take long and the experience is one I would recommend to anyone who needs repairs for their vehicle.

My Experience

I was very pleased with how quickly they were able to complete the repair. They made it extremely easy to obtain and return the rental car. Very satisfied with the repair as well.

Likely to Recommend

Repair Quality

Very satisfied with the repair. The car looks great, the work was completed quickly, and the process with insurance was handled smoothly. Communication was good overall, though a few more detailed updates during the repair would have been helpful. Overall, a very positive experience.

Customer Service

The staff were friendly, helpful, and professional throughout the process. Overall the service was good, though communication and updates during the repair could have been a little more proactive.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Y’all did an excellent job. Thank you.

My Experience

The repairs was quick and everything looked great! Communication daily which I appreciated.

My Experience

I see that one area of impact was not addressed on the side front fender

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Painless! Great work and fast.

Likely to Recommend

Repair Quality

Excellent work and fast!

Customer Service

I kept in the loop so I knew what was going on.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car is still messed up. They just fixed the visual part. Pretty sure didn’t check how it ran. But my car drives worse than it ever has. I even asked if it was drove after repairs to make sure the gears shifted right and the motor was sounding right. They said yeah. But how did you miss the whole major shaking and vibration through the whole car and the engine wobble through the break pedal? Which had happened since the day I picked it back up from them.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I couldn’t have asked for a more professional job. Thank you to the team! And the office lady is just spectacular!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Really great people that do great work and fast!

Likely to Recommend

Only one id recommended

Repair Quality

Great repair

Customer Service

Kept great communication the whole time and answered every question I had

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a fantastic job repairing my car. I was also impressed by how well they cleaned the inside of the car. What did you all use to clean the windshield? Thanks so much

Likely to Recommend

Repair Quality

Fantastic service. Ya’ll did a great job Thank you so much Phil

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely a 10. Even higher if allowed.

Repair Quality

Well done.

Customer Service

Mike was great in every possible, explaining the different steps with regards to repair, potential timelines, insurance interaction and estimate. Very thorough and he handled everything as well as could be expected.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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