Collision Plus, Inc

4.9 (4,144reviews)
97%
330 Ferguson Dr,  Blacksburg,  VA  24060
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Collision Plus has been providing quality auto body repair to the greater New River Valley since 1991. With superior work, premium product use, and customer service that is unmatched in the collision service industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM Basic
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (4,144)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The front office staff receives high marks for being friendly, professional, and welcoming. Proactive communication through text updates kept customers informed throughout the repair process. A standout highlight across reviews is repairs being completed ahead of schedule, often days or even weeks early. Customers also appreciated vehicles being returned cleaner than expected. A few customers noted areas for improvement directly from their comments, including occasional parts delays affecting estimated timelines, minor quality issues such as missing components, and wishing they had been informed sooner about certain repair complications.
AI-Generated from reviews written in the last 12 months
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"... absolute best friendly as it gets and very professional they go above and beyond there actual work Im beyond impressed keep up the good work!" Read more
"They fixed things that weren't even on the list to fix. Exceptional work. Thank you"
"... be possible to get it back to like new again, but you guys worked miracles! Thank you all!" Read more
"A excellent 👌 job was completed on my Honda I couldn't of asked for a better job I'm 110+ satisfied with ..." Read more
"Collusion Plus made the entire process super easy. The work is impeccable and they finished earlier than expected. Will definitely be calling them ifwhen I need work ..." Read more
"Completed in 2 days not 7, thank you, thank Heaven. Flawless repair."
"The vehicle was actually ready two weeks earlier than anticipated. This was in unbelievable result and was very appreciated"
"... brand new again. And the icing on the cake was that it was ready five days before I thought it would be ready!" Read more
"Work was done a week early. Everything looked amazing and clean"
"... informed throughout the whole process. They also had the truck complete a day earlier than expected." Read more
"... repairs, working with Collision Plus is super easy. The text communication was great, and kept us in the loop with progress and the car was ready for pickup earlier ..." Read more
"constantly informed......quite refreshing in today's world!"
"The live tracking was especially helpful"
"Sent text everyday to show progress"
"... repair; an excellent job done on the repair itself; clear and helpful communication throughout." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything went smoothly. Yall kept me updated, everyone was so nice and my car looks great. Thank you all.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This was not my first rodeo with repairs by Collision Plus. Every time has been an outstanding experience with perfect repairs! My 7-year old car looks like new. I could not be more pleased.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

I recommend Collision Plus all the time!!!

Repair Quality

As always, Collision Plus exceeded my expectations!! Sonya Spradling clearly communicated the estimate the same day my car was there, the repair was promptly scheduled, and the work was completed ahead of the scheduled completion date!!!

Customer Service

Again, all staff exceeded my expectations!!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service

Likely to Recommend

Repair Quality

Great service, fast and reliable

Customer Service

Very friendly and helpful

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

So great and nice service. My vehicle likes new

Customer Service

So nice and patience

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was completed faster than I originally thought. I had used collision process some time ago on a different car. I was very pleased with the service that's why I wanted to come back to you for this service.

Likely to Recommend

Repair Quality

Workmanship looks good. Everyone was easy to work with and very helpful. Thank you Collision Plus.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They are the only place I would take my vehicle l

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great communication. Work completed quickly

Likely to Recommend

We always select Collision plus! Chrissy is amazing!

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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