Caliber - Blacksburg
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I really appreciated the frequent updates. My car was perfect when I picked it up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend caliber
Repair Quality - 5.0/5.0 -
Paint job looked great.
Customer Service - 5.0/5.0 -
customer service was great. They kept me informed on everything they were doing.
Returned Clean
My Experience - 5.0/5.0 -
It was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks brand new and they took very good care of it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
High quality service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ed Secrist, our service advisor, did an excellent job guiding us through the process and the repair team a beautiful job on the repair. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ed Secrist, our service advisor, did an excellent job guiding us through the repair process and the repair crew did really great work on the repairs. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent at everything. Ed was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent in all respects. Ed was great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved the up dates and repairs looked amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service, professional with car information and very friendly with non-business conversations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very genuine and honest workers, professional with business conversation and friendly with casual talk
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.8/5.0 -
They did a really great job on it
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hunter was wonderful and did a great job not just on my car but with communicating with me efficiently and effectively throughout the entire process. overall a great experience would recommend him to anyone who needs repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very satisfied with the repair service I received from Hunter Nichols. It was my first time dealing with a repair since owning this car, and I had no idea what to do. He was professional, patient, and very trustworthy. truly appreciate his help and highly recommend this shop!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Oh, I thought you guys were great. Excellent communication. Fast work. It looks good but I haven't taken the time to look carefully. I very much appreciate the installation the taillight assembly I brought. I've been driving around with that thing for like two years. Yeah, I guess the communication was kind of remarkable. I did not expect such clear and regular updates. So thanks! Everyone was polite, and friendly, and helpful.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
The bodywork looks great. The communication was excellent. My headlights are still misaligned and even after taking it back, the technician says it's fine. Oncoming traffic doesn't think it's fine.
Customer Service - 2.5/5.0 -
The bodywork looks great. The communication was excellent. My headlights are still misaligned and even after taking it back, the technician says it's fine. Oncoming traffic doesn't think it's fine.
Returned Clean
My Experience - 5.0/5.0 -
staff were very friendly and thorough, it was my first time getting into an accident but they walked me through all the details and made it less scary :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did great work and maintained excellent communication throughout the process. I’d highly recommend this location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service, quality work, and fantastic communication throughout the whole process. I would highly recommend this location!
Customer Service - 5.0/5.0 -
Very friendly staff - they took great care of our college-aged son who was navigating this on his own for the first time.
My Experience - 5.0/5.0 -
Outstanding communication of repair status, with regular text updates as my car was being repaired.