Caliber - Blacksburg
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Hunter did a great job with the final product and was great with communication and giving me updates during the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied with the outcome of repairs Great job guys Thanks
Customer Service - 5.0/5.0 -
Was real pleasant
Returned Clean
Likely to Recommend - 5.0/5.0 -
Staff and speed it was done we’re excellent.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hunter was great in helping me check out.
Returned Clean
My Experience - 5.0/5.0 -
Very respectful, communicated well, job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
That was the best experience I’ve had from a body shop, probably in my life. From the lady at the front of the desk (I didn’t catch her name) to my service advisor, Hunter, they were absolutely phenomenal. They were on time and sent me weekly updates regarding my car, and they also sent me a link to see the status including the estimated time to pick up, and where they were at in the process. Hunter went out of his way to make sure my vehicle was cleaned top to bottom before returning it and even offered to clay bar a missed spot. I am truly amazed at the service and if I have another accident (let’s hope I don’t) this is 100% where I will send my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Edward was super nice and updated me about the steps. You guys are doing a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hunter was very helpful. He kept us informed and was very knowledgeable about the repair. He went above and beyond to make sure we were satisfied with the service.
Likely to Recommend - 5.0/5.0 -
The staff and service crew were very nice and Hunter was awesome!!
Repair Quality - 5.0/5.0 -
Hunter was very knowledgeable and helpful with our repair. Our Tahoe looks great!!
Customer Service - 5.0/5.0 -
Hunter kept us informed as the repair went along. That was comforting to know what was happening with the repair.
Returned Clean
My Experience - 4.5/5.0 -
they overcame delays and fixed the damage correctly.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and kept me informed every step of the way
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the top notch service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication daily, best I’ve seen in any industry. Thank you all!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hunter and the caliber team was great and got my truck taken care of after I hit a deer on the highway during the holiday season. Despite the busy time of year, they got all the work done in 3 weeks just in time for me to pick it up and take it on Christmas vacation. I was most impressed by Hunters communication as he updated me weekly with the status of my vehicle and the parts that were on order. Thank you for your great service and a quality repair!
Customer Service - 5.0/5.0 -
Hunter was extremely communicative and kept me up to date.
Returned Clean
My Experience - 5.0/5.0 -
The staff was incredibly friendly and helpful, and communication was very easy. They answered any questions I had in a timely fashion and made a regularly inconvenient situation very convenient. Hunter was very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was some of the best I've ever had! Great communication and transparency about every step of the repair.