Caliber - Bowling Green OH
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
When locking the car it used honk before but now its not honking.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
When im locking the car in the parking it used to honk and flash lights but now its not doing that. This makes me to check every single door whether its locked or not everytime which gives me a little tension regarding safety. It would be greatly if you guys help at this situation.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were so nice and they call me with updates which was nice
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks again for a job well done?
Customer Service - 5.0/5.0 -
Thanks again for a job well done!
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
They kept me informed of the process and was done in good time
Customer Service - 5.0/5.0 -
Good service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new! Took care of my dent & paint chip in a very timely manner!
Customer Service - 5.0/5.0 -
Everybody was kind, quick, & efficient!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were exceptional from head to toe all the way around! Great service, great updates, a great phenomenal time!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would definitely recommend someone here. The work was great.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent service and communication! Would recommend to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were done quickly and looks great! I appreciated the updates along the way
Customer Service - 5.0/5.0 -
Friendly staff and ensured I was updated about the repair status
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was simple and straightforward. They went out of their way to assist me where possible.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
This rating is lower due to the way the contents of the car, specifically from the glove box and the trunk, were strewn on the floor inside of the car when it was returned to me. The repairs to the damage were fantastic and I cannot be more pleased with this part of the repair. However, my daughter's personal things that were in the trunk were left on the inside/back seat area and important documents such as insurance, registration and other items from the glove box were left in a pile on the passenger side/floor area. It was disappointing to hear my daughter share her frustration on a situation where I wanted her to be happy in getting her vehicle back from Caliber after the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision's customer service agents were respectful, helpful, and kept me up to date on the progress of my vehicle. They did a great job working with the insurance company to get the repair covered and taken care of. The repair turned out great.